Faces of Brown: Sue Thibault, assistant director, Police and Security


Faces of Brown is an occasional feature to introduce the Brown community to colleagues.



Marital status: Married, two grown children

Working here since: 1985

Hobbies: Playing golf and reading

Favorite foods: Chocolate. If I had to pick a specific food it would be Italian but I'd rather eat chocolate.

What is your professional background? I worked at St. Ann's Hospital School of Nursing for 17 years in the Student Clinic mostly on a part-time basis. I enjoyed working and interacting with the student nurses until the school closed.

What attracted you to Brown? When I left the hospital it was during a time that health care was going through major changes and I feel I needed a change also. I had a friend who came here to work from the hospital and loved it. Shortly after, I saw a job ad in Sunday's paper, that Monday I dropped off my resume and on Friday I had an offer. The way things worked out it felt like it was fate that I come here. I worked for the director of Health Services. The fact that I would be working with students again was an easy transition...and remaining in a health care environment was also easy. I was there for two years and then I came here to be John Kuprevich's [the director at that time] secretary. A friend from Student Life suggested I talk to him, and when I did, his vision really impressed me and I decided to join this department. At that time, a lot of things were happening in this department, such as card access, crime prevention, outreaches. He sold me on this department. My career path at Brown is proof that with hard work, commitment and dedication, you can succeed.

What has kept you here? The people in this department and the community at large. Some people do not seem to understand or grasp the concept, but I feel the sense of community here at Brown. I interact with many people at Brown, I have made many friends since I've been here and know these friendships will last a lifetime.

Worst part of your job? The hardest things are the budget issues. There's so much to do on a limited budget, trying to do the most for our department with available funds. We try hard to stay within budget and we do the best we can.

What is the best part of your job? Interacting with all the people in the department on a day-to-day basis. I feel that we are a close department - we work well together. It's great knowing that you are going to do something that you enjoy every day.

What has been your greatest success? In 1997, I attended the Stephen Covey Seven Habits of Effective People. That had a big impact on me. Prior to that, I considered myself "driven" and ambitious. I wanted to succeed and it was costing me with my family and friends. I was too focused, unfortunately, on the wrong things. I wanted perfection and Covey told me that you can't always achieve that. First things first - you have to have a personal life along with everything else. So it really made me step back and look at my life. Writing a mission statement was a big step. Mine begins with "The joy of life is the trip not the destination." To me that's success!

What is the worst stereotype that folks have of this department? I think that there are many individuals in the community who don't realize the level of professionalism that we have in our department. We still have people refer to our officers as security "guards." I wish we could get rid of the image of that old security guard. Accreditation proved that we merit the professionalism we display on a daily basis and we are in no way, shape or form "security guards."

If given the opportunity to say one thing to the entire community what would you say? We as a department are here for the community. Everything we do and say is for the safety of the community. Every single one of us has that in mind. I would encourage everyone get to know the members of this department. Talk to them, voice your concerns to them, ask them questions. We are all here for you!

What has been one of the highlights during your time with Police and Security? Receiving the first Dennis L. Boucher Award was a wonderful moment for me. This was created as a nonpatrol award for consistently exceptional dedication to the department and community. Having former Chief Boucher come from North Carolina to present it to me was a special moment. ­ Damaris M. Castillo-Lopes