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Turn your cell phone into a personal safety device!

BROWN UNIVERSITY, DEPARTMENT OF PUBLIC SAFETY PARTNERS WITH RAVE WIRELESS TO OFFER EMERGENCY NOTIFICATION TOOL FOR COMMUNITY MEMBERS
All Students, Faculty and Staff Can Register Today at: WWW.GETRAVE/LOGIN/BROWN

The Brown University Department of Public Safety has launched its new Rave Guardian service offering a new public safety cell phone speed-dial option to students, faculty and staff at Brown. Using Rave Guardian, supplied by Rave Wireless (ravewireless.com), the Brown Department of Public Safety can respond to panic calls and precautionary timer alarms activated by community members who are registered with the service. The system is an "opt-in" system, meaning the process of notification to Public Safety is activated only by the user in a case of an emergency.

"Our students and staff today are living an unprecedented mobile lifestyle," says Mark Porter, Director of Brown Public Safety. "Rave Guardian puts students and staff in the best possible position to take charge of their own personal safety needs. Activating Guardian is just a portion of that effort but we expect it will be an important part. I strongly encourage every member of the campus community to take the time to register."

IMPORTANT NOTE: This new service does not replace the standard practice of dialing (401)863-4111(or 4111 from a campus phone) to report campus-based police, fire, or medical emergencies to the Brown Department of Public Safety.

Following successful user registration, Rave Guardian is accessible through an interactive voice menu reached by dialing an 800 number dedicated to Brown University. This service is an "opt-in" service meaning it can only be activated by you, the user. This is NOT an active GPS system that allows DPS to track your every move upon registration. The Rave Guardian provides peace of mind by transforming your mobile phone into a personal safety device.

The Rave Guardian application works in two ways:

Panic Call - set a one-touch panic button on any cell-phone
As your phone speed-dials Public Safety, it triggers an alarm and automatically sends them critical profile information (including your name and photo).

 

Precautionary Timer- Activate a timer on any cell phone before walking across campus. When you reach your destination safely, deactivate the timer. If the timer is not deactivated (but instead expires) Public Safety will call to make sure you're OK.

To activate a timer:

-Call dedicated 401 timer number (you will receive this number upon registration)
-Enter 4-digit PIN
-Rave Guardian verifies the mobile number
-Enter timer duration using the phone's keypad
-Rave Guardian confirms duration
-You are given the option to leave a recorded voice message. Examples include, "I am leaving the Brown Office Building and heading to my vehicle in Lot 67." or "I am leaving the Sciences Library and heading to my residence in Perkins Hall."

A timer is now activated and DPS personnel are notified that you have activated a timer. Safety profile information and geographic location are not shared at this time. Five (5) minutes prior to the timer expiring, a reminder text message is sent to your mobile phone. It is important to keep your cell phone fully charged and operable at all times once the service is activated.

To deactivate a timer:

-Call dedicated 401 timer number
-Enter 4-digit PIN
-Rave Guardian verifies mobile number
-The case is deactivated

•  This new mobile service should not replace the standard practice of dialing (401)863-4111 from your cell phone (or 4111 from a campus phone) to report campus-based police, fire, or medical emergencies to the Brown Department of Public Safety. Suspicious circumstances should be reported to DPS by dialing (401)863-3322
(or 3-3322 from a campus phone).

  •  The Rave Guardian service should only be utilized in areas within the location of Brown University (this DOES include all of Brown's satellite locations).

•  As well with any cell phone usage, there are certain factors that can affect the GPS locator accuracy. Factors to include, but not limited to:

Whether or not you are calling from inside a building or a “dead spot”
The strength of your cell signal (proximity of cell towers – satellites)
The type and quality of your phone, carrier and signal

  •  To maximize the full benefit of this service, your user profile should contain a current photo and accurate self-description. The more information you provide in your profile, the easier it will be for DPS to locate you, if necessary. You can change your profile picture at any time.

•  When using the precautionary timer tool, it is strongly recommended that you leave the accompanying voicemail message informing DPS about your current location, intended destination, intended course of travel, etc. This information will greatly facilitate any necessary response actions coordinated by DPS.

•  Your profile information will not be viewable by DPS if you conduct a successful timer activation and de-activation. DPS personnel will only see your profile information if your alarm has been activated (panic alarm or timer expiration).

•  If you are in duress upon receiving a call back from DPS personnel, simply provide a pin number one number above your actual code when prompted to recite your PIN.

 

Registering for Rave Guardian and creating your user profile is a very important process. To register and set up your Guardian User Profile simply proceed to www.getrave/login/brown and click on the "register now" button. This will take you to the Rave Brown University portal.

When setting up your profile, it is very important for you to provide as much information as possible to include a current photo, an accurate self-description, class schedule, etc. The more detailed information you share in your user profile the easier it will be for the Department of Public Safety Communication Control Officers to locate you if necessary. Your information, including location will never be used for anything other than responding to an emergency call, initiated by you.

Questions about Rave Guardian at Brown?

Email us Brown Rave Guardian Questions or call DPS at 863-2542.