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POSITION DESCRIPTIONS

Title: Front Desk Attendant
Location: Olney-Margolies Athletic Center
Range of Possible Scheduled Hours: 6:00am -12:00am (Monday-Sunday)
Pay Rate: $8.00/hour
Supervisor: OMAC Building Manager

Minimum Qualifications:
-Student must have effective verbal and written communication skills.
-Students must be able to effectively verbally enforce building rules & policies when needed.
-Students must be highly dependable.

Preferred Knowledge, Skills and Abilities:
Prefer to hire students who have experience working in the customer service industry. Building Management background is a plus, but not required.Skills Gained From This Position:
 Customer Service
 Assertiveness
 Time Management
 Problem Solving
 Decision Making
 Conflict Resolution

General Responsibilities:
The front desk attendant / greeter reports to the Building Manager and shall assist the Building Manager with enforcing the rules and policies of the building. The attendant will assume a supervisory role in the absence of building management.

Specific Duties:
1. Responsible for answering the telephone and serving customers at the desk in a pleasant and helpful manner.
2. Responsible for working at scheduled times or finding a qualified substitute.
3. Responsible for knowing all events and activities held in the Athletic Center during scheduled work times.
4. Responsible for keeping cabinets, counter and desk neat and organized.
5. Responsible for attending all meetings scheduled by the Building Manager.
6. Responsible for all recreation equipment inventory and supervision.
7. Report all injuries, vandalism, equipment needs, or any problems to the Building Manager.
8. Responsible for enforcing all building rules and policies to the building users.
9. Responsible for communications with coaches, students, faculty /staff, community recreation members and PE instructors in a professional manner to maintain a positive and fun working environment.
10. Responsible for performing other assigned duties as required by the Building Manager.
For more information contact the Athletic Center Building Manager at 863-3532.

Title: Intramural Sports Official
Job Location: Athletic Sports Complex and Fields
Pay Rate: $8.00/hour
Range of Possible Scheduled Hours: (3pm-12am Mon-Thurs) & (Noon-7pm Sat & Sun)
Supervisor: Intramural Coordinator & Student Supervisors

Minimum Qualifications:
-Student must have effective verbal and written communication skills.
-Flexible work schedule to meet program needs.
-General knowledge of sport specific rules.

Preferred Knowledge, Skills and Abilities:
Prefer to hire student who has experience working with customer service industry and knowledge of officiating.

Skills Gained From This Position:
 Customer Service
 Assertiveness
 Time Management
 Problem Solving
 Decision Making
 Conflict Resolution

General Responsibilities:
The Intramural Sports Official reports to the Intramural Coordinator and shall assist the Intramural Student Supervisors with the administration of the Intramural Sports Program.

Specific Duties:
1. Responsible for working at scheduled times or finding a substitute.
2. Responsible for attending all meetings scheduled by the Intramural Coordinator
3. Assist with the equipment set up and take down during work shifts.
4. Report all injuries, vandalism, equipment needs, or any problems to the Intramural Supervisors.
5. Responsible for enforcing all intramural rules and policies with the participants.
6. Responsible for developing a good rapport and strong communications between yourself and the participants.
7. Responsible for communications with participants, fellow officials, score keepers, supervisors, Brown Intramural staff, and the Intramural Coordinator in a professional manner to maintain a positive and fun working environment.
8. Responsible for sharing suggestions, ideas, equipment needs, etc. with IM support staff.
9. Take pride in the Brown University Intramural Program, maintain a positive, cooperative, customer service oriented attitude and contribute to a successful program.
10. Responsible for promoting the Intramural Sports Program.
11. Responsible for performing other assigned duties as required by the intramural supervisors and/or Intramural Coordinator.