- Request a new user account - HPC and RData user creation
- Restore a file - if you need something from our backup system (please check in a recent snapshot first)
- Request software - applications and libraries you would like to see on CCV systems
- General support request - for all other support
CCV Help Desk
The Help Desk may be contacted by submitting a support request. Submissions are responded to on a first-come first-served basis. Please do not send requests to individual staff directly, as this may result in a delayed response. The Help Desk files a trouble ticket for each request and if the problem is not resolved on the initial contact the ticket is escalated within CCV.
The CCV Help Desk is staffed Monday through Friday from 8:30 AM to 5:00 PM during the academic year, and from 8:00 AM to 4:00 PM while the university's summer schedule is in effect.