Help Desk Hours
Help Desk Blog
Back to School rush
During the back to school rush, walk-in assistance will be limited to the availability of the Help Desk staff. Online Self-Help resources can be found by visiting the CIS Home Page.
Contact us
The Help Desk may be contacted by calling 401-863-HELP (4357), sending email to Help@brown.edu or stopping by Room 101 in the Watson Center for Information Technology building (CIT), which is located at 115 Waterman Street.
To submit a trouble ticket online Click Here
About the CIS Help Desk
The CIS Help Desk staff provides the Brown Community assistance with information technology. Our customer friendly approach ensures a positive experience and a speedy resolution resulting in the efficient use of technology tools for our academic setting.
The Help Desk aims to resolve requests for assistance on supported applications in a prompt and courteous manner. If the problem or request concerns an unsupported operating system, hardware, software or service, staff will do their best, given call volume, to suggest other avenues of support.
Wireless at Brown
To View CIS Documentation Click Here