Department of
Facilities Management
Brown University
Box 1941
295 Lloyd Ave.
Providence, RI 02912

Facility Emergency:
Tel: (401) 863-7800

Service Request:
Tel: (401) 863-7800

Main Office:
Tel: (401) 863-7850
Fax: (401) 863-7885

Service Response Center

The Service Response Center is a comprehensive operation dedicated to the service needs of the University community. Our primary goal is to serve as a liaison between our campus constituencies, which include students, faculty and staff and the Department of Facilities Management.

Work order assessment and prioritization are facilitated through the Center. The Center is responsible for the notification, coordination and subsequent dissemination of information concerning planned and emergency related facilities work notices throughout campus.

The Center directly manages Facilities Self Service (FSS) a web based application that enables the campus community to Request Service on-line and monitor the status of requests and work orders.