Students with hearing disabilities may experience varying degrees of hearing loss. Their hearing disability may be due to conditions such as conductive hearing impairment or Deafness, sensorineural hearing impairment or Deafness, high or low tone hearing loss or Deafness, or acoustic trauma hearing loss or Deafness. Gestures and guttural sounds made by a person who is Deaf or hard of hearing are not signs of anger, belligerence, or intoxication, but they may be the individual's only method of nonspoken communication. Keep in mind, however, that many individuals with hearing disabilities have very clear speech.
People who are Deaf or hard of hearing also communicate in a variety of nonspoken ways depending on where they were educated and what type of education they received. The following are some of the ways that Deaf or hard of hearing people communicate:
- American Sign Language (ASL) - Many people born profoundly Deaf since birth (pre-lingually Deaf) identify with this distinct language and culture. ASL is a rich, yet different language than English, used by Deaf people in the U.S. Students who use ASL rely primarily on a qualified ASL interpreter in the classroom.
- Various Forms of Signed English - Sign systems exist in which Deaf persons use sign language and mouth movements which follow the syntax of English. Students who use this type of signing will rely on a qualified Signed English Transliterator in the classroom.
- Cued Speech - Some Deaf people have been educated in a system which uses specific hand signals representing the sounds of the English language. The cues, when used along with lip movements, help a Deaf person to more clearly understand the numerous words which look alike on the lips.
- Speech Reading - Also known as lip reading, this method is the least precise way of communicating with a Deaf or hard of hearing person. It is estimated that only 30% of words in the English language are understood via speech reading. This method is guess-work at best. When speech reading is used, it is often helpful to have a pen and paper ready to write down words which may be difficult for the student to discern.
- FM and Infrared Loop Systems - Since hearing aids amplify speech sounds, as well as environmental noises such as noisy air conditioning, the FM System or Infrared Loop System cuts out background noises and allows a hard of hearing person to receive a spoken message sent directly to the hearing aid. Faculty wear a microphone that allows the student to pick up the signal broadcast solely in his or her hearing aid. Although devices such as hearing aids do help, it is important to remember that they still do not represent full hearing acuity.
- Text Telephones (TTY/TT/TTD) - Text telephones, identified by the acronym TTY (and sometimes TT or TTD), enable Deaf and hard of hearing people to have conversations by typing messages that are sent through the telephone network. A TTY works by converting text messages into a sound-based code that sounds like loud beeps on the telephone line. Another TTY, used by the person being called, then decodes the sounds back into text. TTY's are available at SEAS.
- Telephone Relay Service (TRS) - Direct telephone conversations can take place only if each party has a TTY. If a user needs to call a number where there is no TTY, then the person typically uses a telephone relay service (TRS). The TRS operator reads the TTY messages from the caller to the person who does not have a TTY, and types that person's spoken messages back to the TTY user. In Rhode Island, call Relay Rhode Island at 1-800-745-5555 (TTY/voice) for this service.
Deaf or hard of hearing people require a variety of services in the classroom and during special events on campus. These services might include the following:
- Interpreting Services - Sign Language interpreters are highly trained qualified professionals who have passed National Certification standards and have experience interpreting in a college setting. Interpreters always work with a one-to-several second time lag. Be sure to allow the Deaf student time to receive what is interpreted.
- Oral Interpreting - Many Deaf and hard of hearing people rely solely on speech reading to receive information in a classroom. Given that classrooms are rarely ideal for speech reading (i.e. the lighting may be inadequate, faculty may often turn to face the board, or the speaker may have facial hair or an accent), professionals are used to clearly mouth everything being said to the student. The interpreter is trained to clarify words that may look similar on the lips and may include some natural gestures if necessary, to ensure comprehension.
- Cued Speech Transliterators - These professionals have experience cueing in an academic setting. Transliterators, like sign interpreters, often cue with a few seconds time lag as well. Be sure to allow the student enough time to receive the cued information.
- CART (Computer Aided Real-Time) Reporters - These individuals are trained court stenographers who use a computer program which changes steno into written English using a steno machine and a laptop computer. A Deaf or hard of hearing student will read the lecture verbatim on the laptop as it is being given in class. This service is used primarily if a student does not sign, use cued speech, or have any other way to receive direct first hand information in a classroom.
- C-Print(tm) Captionists - C-Print(tm) is a computer-aided speech-to-print transcription system. Captionists using this system type the lecture and students' comments into a laptop computer. The typed information is then displayed simultaneously on a second laptop or television monitor for students to read during class. Afterward, the printed text is available to students for review purposes.
- Transcription Services - At times it may be appropriate to record a lecture and have it transcribed, especially if the student is using speech reading in the class but wants to ensure that pieces of information are not missed entirely or misunderstood.
- Note-Taking Services - Given that Deaf and hard of hearing students often must focus on an interpreter, a CART Reporter, etc., it is difficult to simultaneously take quality notes. Therefore, students with a hearing loss will benefit from a printed copy of faculty lecture notes. They will also require transcripts of pre-recorded materials, including film and videotape soundtracks, if captioning is not available and Sign Language is not appropriate. Every effort should be made to enlist volunteer note-takers in the class.
- Closed Captioning - Many films and videotapes used as instructional materials in a class may be available in a closed caption version. It is crucial that closed caption versions be used in a class with a Deaf or hard of hearing student. When caption versions are not available, arrangements should be made with the student and with SEAS to have the film/videotape interpreted or transcribed.
Students who are Deaf or hard of hearing are diverse and do not all have similar characteristics. Individuals will employ different methods of communication as detailed above. Regardless of the method used, most students who are Deaf or hard of hearing have experience communicating with the hearing population. Let these students be your guide on how best to communicate with them. To further enhance communication, note that many individuals who are Deaf or hard of hearing rely heavily upon visual input when communicating. Learning to use the visual aspects of communication (i.e. body language, gestures, and facial expression) often feels awkward to those who are more accustomed to the auditory; however, it is essential that faculty transcend this feeling and learn to effectively communicate with students who are Deaf or hard of hearing.
It is essential to recognize that English is actually a second language for many students who are Deaf and some students who are hard of hearing. When grading written assignments and/or essay tests, it is important to be objective. Emphasis should be placed on accurate and comprehensive content rather than writing styles. Students should be encouraged to go to the Writing Center for assistance in writing if necessary.
The following is a list of suggestions for enhancing classroom learning for students who are Deaf or hard of hearing. Guidelines listed in the "General Procedures" section may also be useful.
- Make sure you have a Deaf student's attention before speaking. A light touch on the shoulder, a wave, or other visual signal will help.
- Use visual aids to reinforce spoken presentations when possible. However, do not talk with your back to the class when writing on the blackboard. It destroys any chance of the student getting facial or speech reading cues.
- Make sure that your face is clearly visible at all times. Keep your hands away from your face and mouth while speaking. Sitting with your back to a window, gum chewing, cigarette smoking, pencil biting, and similar obstructions of the lips can interfere with effectiveness of communication. Facial hair that partially or completely obscures the lips will also impede communication with students with hearing disabilities.
- Be flexible with your language. If a word is not understood, try another word rather than simply repeating yourself or saying it louder.
* When showing slides, movies, or videos, it is helpful if an outline or summary of the materials to be covered is provided. A closed-caption version of any audiovisual presentation should be used if one is available. If an interpreter is used in the classroom, ensuring that she or he is visible is important.
- When questions are asked from the class, it would be of great help if the questions are repeated before answering, or phrase the answers in such a way that the questions are obvious. If you have given the student preferential seating so that you can be seen and heard easily, she or he may not be able to see and hear the rest of the class.
- Beware of giving procedural information while handing out papers. Loss of eye contact may mean loss of information. Make sure such information is clearly understood by the student. Likewise, allow time for reading materials that are passed out before beginning any discussion of those materials.
- If the student needs to use either Sign Language or oral interpreting services, discuss with the student and the interpreter(s) where it would be best for the interpreter(s) to be located in order to provide the greatest benefit for the student without distracting other class members. Experimenting with different placements may be necessary until the most successful one is found. It is important not to place the interpreter(s) within the path of the instructor because walking in front of the interpreter causes information to be lost.
- The interpreter is in the classroom only to facilitate communication. She or he should not be asked to run errands, proctor exams, or discuss the student's academic or personal life. The interpreter should not participate in the class in any way and must not express her or his personal opinions at any time.
- The interpreting process is highly taxing, both mentally and physically. If there is only one interpreter in the classroom, she or he will need a break after 45 minutes of working. Please plan your lectures with this in mind. In the event that there are two interpreters in the classroom, they will provide their own breaks by alternating the interpreter responsibilities.
- The interpreter is in the classroom to facilitate communication for both the student and the instructor. Speak directly to the student as you would to any other student. Feel free to ask for clarification of what the student has said if it seems unclear by speaking to the student whose clarification will be interpreted to you by the interpreter. Likewise, the interpreter may request clarification from the instructor to ensure accuracy of the information conveyed.