Sponsored ID FAQ

Top Frequently asked questions:

  1. The Sponsored ID form asks for a sponsor name. Can this be the same person who fills out the form?
  2. How does the service approval process work?
  3. How long will approval take?
  4. How will I find out when my ID is ready?
  5. If I check off the ID card service, will my affiliate automatically have access to the building?
  6. If I check off the "Network Access (Wireless, VPN, Electronic Services, Printing, Shared Drives etc.)" service, will my affiliate automatically have access to my department's files?
  7. How will I know when my affiliates need to be renewed?
  8. What if a service owner denies my request for their service?
  9. Who is able to submit Sponsored ID Requests?
  10. Who is able to request affiliates on behalf of a department?
  11. Do I need to get a new Brown ID when I get renewed as a Sponsored ID?

 

 

 

The Sponsored ID form asks for a sponsor name. Can this be the same person who fills out the form?

Sure - you can certainly list yourself as the sponsor. Back to contents

 

How does the service approval process work?

Once you submit your Sponsored ID request, the request is routed electronically to the Brown Card office. If services requiring approval have been requested, your request will be electronically routed to either the library, CIS or both. The library and CIS will review the request and notify the requester if the service request has been denied. Either way, the library or CIS will electronically notify the Brown Card office regarding the services requested and the identities will be created. Back to contents

How long will approval take?

No services which require approval - up to 2 business days
Services requiring approval - up to 4 business days Back to contents

How will I find out when my ID is ready?

The person who requested the ID  will receive an email when the identity has been entered in the system. The recipient of the ID can pick up their ID from the Card Office in one business day following the email notification. Back to contents

 

If I check off the ID card service, will my affiliate automatically have access to the building?

No - you must request that access separately. Request process differs based on your building and department - if you’re not sure, check with your department head. Back to contents

If I check off the "Network Access (Wireless, VPN, Electronic Services, Printing, Shared Drives etc.)" service, will my affiliate automatically have access to my department's files?

No, you must request access separately. To add someone to an existing share, contact your departmental computing representative, who can either make the change or create a ticket for the Help Desk.  Back to contents
 

How will I know when my affiliates need to be renewed?

Every month, the department manager will receive a list of all affiliates in the department, ordered by expiration date. They can be renewed up to 30 days in advance. Back to contents

What if a service owner denies my request for their service?

You should escalate the request up the chain in your department and have the head of your department make the justification on your behalf. They should negotiate with the service owner (not the card office). Back to contents

Who is able to submit Sponsored ID Requests?

A small list of designated identity administrators, usually between one and three for each department. This usually includes the department chair and manager.  Back to contents

Who is able to request affiliates on behalf of a department?

A “Department Identity Administrator” - usually this includes the department chair and manager. If someone needs to be removed from / added to this role, they can fill out an access request and choose "Department Identity Administrator" from the Requested Access menu. Back to contents

Do I need to get a new Brown ID when I get renewed as a Sponsored ID?

No - the Brown ID will have a printed expiration date on the card, but does not affect the functionality. If you have any concerns about the printed expiration date and feel that it will may hinder services such as library entry, shuttle use, etc, you can get a new Brown ID Back to contents