Brown University Mail Services

 

Overview

Mail Services, located in J. Walter Wilson, 69 Brown Street, is a centralized operation providing a variety of postal services including receiving and delivery of all incoming US mail via a mailbox system, processing University outgoing mail, mail forwarding for undergraduate student mail, support FedEx and UPS, process U.S. postage, and Fax charges, provide limited mail delivery, process inter-office mail and provide general service information for the U.S. Mail and FedEx and UPS.  We are dedicated to providing excellent service and support to the Brown community.  

Mail Forwarding

Mail Forwarding is a service offered by Brown University Mail Services.  If you provide a forwarding address on Banner Self-Service (Personal Information -> Mail Forwarding tab), Mail Services will forward your mail for a specified period of time.  The duration of Mail Forwarding depends on whether you will be away from the University temporarily or permanently (summer, away for a term or year, graduation, etc.). 

US Postal Service regulations permit the forwarding of First Class mail and subscription magazines/periodicals to domestic addresses.  However, US Postal Service regulations permit the forwarding of only First Class mail to foreign addresses.  Should you wish to have non-First Class mail (catalogs, presort bulk mailings, advertisements, etc.) sent to you, please e-mail Mail_Services@brown.edu with a forwarding address and a prepaid shipping label from USPS, UPS or Federal Express.

Failure to provide a forwarding address will be handled as follows:

- Students who are active and will be returning to Brown:  All mail will be held in your assigned mailbox

- Students who are no longer active and will not be returning to Brown:  All First Class and campus mail will be returned to sender.  All other mail material will be recycled/destroyed.

Packages are held in Mail Services for a maximum for 30 days and packages labeled "perishable" are held for a maximum of 14 days.  Perishable packages not claimed within the prescribed time frame are discarded. All other packages not claimed within the prescribed time frame will be returned to sender. If you wish a package be sent to you, please contact  Mail_Services@brown.edu with a forwarding address and a prepaid shipping label from USPS, UPS or Federal Express. 

Mail & Package Delivery

Mail and/or packages are delivered daily by the USPS, FedEx, UPS and DHL.  While your carrier may have sent you an e-mail stating your package has been delivered to Brown, Mail Services needs time to sort and process those packages for delivery to you.   Package processing time may vary depending on incoming volume.  However, we make every effort to have all packages processed and available for pick-up within 24 hours of receipt.  Please wait until you receive a pick-up confirmation e-mail from Mail Services before coming to J Walter Wilson for your package delivery.

*Note: Mail Services does not accept flower deliveries.

Deliveries of flowers for students who live in the residence halls only (no deliveries accepted for students living off-campus) may be received during Monday-Friday office hours at the Office of Residential Life (42 Charlesfield Street, 1st floor). Residential Life or the florist will call the recipient to notify them of the flower delivery. The recipient must come to the Office of Residential Life Monday through Friday between 8:30 am and 5:00pm to claim their delivery.