FAQs about Image Collections
Frequently Asked Questions:
1. Why won't the database open on LUNA Browser?
The most common problem we have found is that researchers are using a secured wireless connection to the internet. If you can access the Browser with an ethernet connection, you should have no problems. The security built into many academic wireless systems will not allow the Browser to work.
2. Why can't I find an image that I know is in the JCB?
We have made an effort to include only American images, leaving out a wealth of great images in the Archive of Early American Images. If the image is about the East Indies or Africa, for example, or is on navigation, it will not be included. Maps have been included in the Map Collection. We aim to include all the maps, whether of the Americas or not, in the John Carter Brown Library, although this collection is still in the process of being compiled and maps are being added monthly.
3. Why can't I find images on a specific topic?
We have tried to be consistant in describing images and we have tried to use as many words that can be searched. We would suggest thinking of as many words as possible in looking for a subject. Every word of the extensive bibliographical and descriptive information provided with each image is searchable. Using a word in the plural would limit your search to only plural results. Using "cradleboard," for example, instead of "cradle board" would also yield different results.
4. If I find an image I would like to order, what do I do?
Please see the Imaging Services and Permissions page. There you will find the pricing and order forms to request an image. If you use the record number supplied with each image, you will be assured of receiving that particular image.
5. If I wish to publish an image in a book or article, what do I do?
Permission to publish an image obtained from the John Carter Brown Library should be requested from the Imaging Department. If the image is to be publicly distributed in any form or medium—print, photocopy, digital, video, etc.—special permission fees may apply and the John Carter Brown Library must be formally and prominently credited.
6. If I wish to use an image in a classroom setting, as a powerpoint presentation, for example, what do I do?
LUNA provides software to assemble groups of images from the Archive of Early American Images to migrate into a Powerpoint presentation. The JCB, however, doesn't allow high resolution downloading of images so the software built into the LUNA browser doesn't work. The best and easiest thing to do is to take a screenshot of the image you wish to include in a powerpoint presentation, crop it or adjust it in the way you require and import the images into your presentation. You can also use the Snipping tool (on a PC) or the Grab tool (on a MAC). Both tools come standard with either operating system.
7. How are images scanned and what quality can I expect from the purchased scan?
Our images are scanned on a a Cruse Synchron (CS 130/220SL) large-format table scanner with cold-cathode illumination. Depending on the size of the original image, resolutions up to 818 dpi are possible (lower resolutions are obtained if the image is large).
8. How can I speak to a person who could possibly help me?
If you encounter difficulties, please do not hesitate to send an e-mail query to the Library's Imaging Department.