Director, IT Support Services
Geoffrey Greene is Director of IT Support Services at Brown University. Geoff has worked in IT at Brown since 1988, holding a variety of positions. In his current role, Geoff oversees the Help Desk, Software Services team, IT Support Consultants team, Communications and Training team, and the Production Services team. He led the Google project that moved all university faculty, staff, grad, and med students to Google. Geoff is a proponent of ITIL and continuous service improvement methodologies. He is helping to lead efforts to use ITIL to standardize process and tools in support of all IT services. Additionally, Geoff manages Brown's IT service catalog.
To arrange an appointment, please contact Wendy Octeau, Wendy_Octeau@brown.edu.