MML @ Brown Consultant Web

MS Word Virus Issues

This is a fairly esoteric error, but it was giving us some trouble this morning on the List consultant station.

If anybody is working on a netboot iMac and finds that they cannot upload MS Word documents to gmail because gmail detects a virus, either copy-paste the content of the word document to the email, or copy-paste te content into a plain-text editor like textedit or bbedit to save the file to tempwork. Once you restart the machine and open a new Word document, the problem disappears.

There are several Word Macro-viruses going around, Ed says, so use caution with Word documents.

List - Photoshop Hangs on Save; Computer Won't Restart

On the computer closest to the door on the second row from the door (the same computer that had the TempWork permission problem last week), Photoshop has been acting up over and over again. Jessica suggested that it might be a problem with the Photoshop scratch disks again. Most recently, Photoshop repeatedly hanged when asked to save a file, requiring a force quit. Then, the computer just would not restart altogether when "Restart" was selected from the Apple menu. No other programs were open on the computer.

Long story short: a hard restart still did not fix the problem, so I did a p-ram reset. Then, as I went to restart into the netboot disk, a prompt came up asking if I wanted to "fix" the permissions on the TempWork drive (which I did...stupidly). Now, in the NetBoot environment, Photoshop pops a disk unavailable error (because the permissions are yet again totally different). It seems like this computer is having some personal problems. I'm pretty sure I also undid the more permanent fix on that computer.

Good times. Any suggestions?

Photoshop Crash - Friedman Center

**EDIT: Found that the problem also occurred on the Consultant iMac, so I checked the other computers, a number of them have the same problem:
56, 55, 53, 51, 49 all have a similar (same?) Photoshop error.
47 (CS2), 48 (CS3) and 52 (CS3) open without problem
(54 has a "BUSTED" sign on it)**
On the iMac next to the Sci A01-50 computer (the iMac's missing a label for some reason--probably #49), Photoshop does not start, and instead pops up a crash report dialog. The dialog does not list an error number; however, it does provide a link to view the crash data...I have uploaded that text file here:

Download A01-49 Photoshop Crash Data (txt)

No idea exactly what the problem might be, but this line of the crash report looks like it might describe the problem:

<crash exception="Unmapped Memory Exception" instruction="8900708b">

By the way, are we supposed to know the admin password for the Friedman computers?

--

Here's the crash data for the Consultant Computer. This time the crash exception line looks like this:
<crash exception="Unmapped Memory Exception" instruction="8597048b">
Download A01-56 Photoshop Crash Data (txt)

Other CS3 Programs opened without incident.

final cut missing in GRAD?

final cut is on the video hardrive of some computers in the grad mml, but it won't open. does anyone know how to get it working?

Rock Me Amadeus

I'm posting on behalf of Edrex to let everyone know about the installation of Amadeus (a music program that will be used by the MU11 students) on the eMac's in the Grad Center MML. The program can be found in the Application's folder and on System Dock.

Now to the nitty-gritty...

1. Amadeus doesn't like NetBoot so it will only run on Local Boot. It is located in the Hard Drive that is now titled AudioMIDI_HD (changed from Tiger).

2. If you don't want to use Amadeus and just want to restart with NetBoot you should do it from the System Preferences menu under the Apple Menu.

Well I guess that wasn't all that much but I'm sure Edrex will have plenty to add when he gets a chance to blog about the update.

pro tools data error

i am having a problem with pro tools--a person is trying to work on a saved session and whenever she presses play a data error message comes up.
any hints?

Scanning w/ Silverfast

List MML computers (6, 7, 8) either hanging or scanning "noise" in Silverfast. Same problem seems to be happening in Grad MML.

UPDATE (fix): If Silverfast hangs during start up, turn the scanner off and on-again (that should do it). If people are getting "noise" on their scans (of transparencies) make sure the plate is flush with the top right corner, arrow to arrow.

- ian

"AudioMIDI_HD is not an audio volume." / Pro Tools can't import Audio into track

Just witnessed the strangest thing in Pro Tools

A student could not import audio into a track in Pro Tools. All of her files had always been saved to AudioMIDI_HD (as they should be). The error message (paraphrased) said "AudioMIDI_HD is not an audio volume."

When we went to Setups -- > Disk Allocation, we noticed that all the tracks' paths were set to TempWork (despite that the audio files, again NEVER saved to TempWork, were being loaded into the project just fine). Once we set the paths of all of the tracks back to "AudioMIDI_HD", the student was able to import audio into the new track.

grad vid #3

this station appears to be having problems with printing to video in FCP. make sure that folks check that their audio is all there!

Pro TOols quitting on launch with CD in drive!

Pro Tools was quitting (un)expectedly at startup today on the corner eMac to the right of the door (one with the funky screen) at the Grad Lab today. The cause was that the user had a multi-session burned CD of his data in the drive. Removing the CD allowed Pro TOols to start. I dont know whether the the multisession-ness of the CD had anything to do with it, but be on the lookout in case PT does not start on a machine - try ejecting any disks that might be in there.

Strange... I guess that's Pro Tools.......

FCP quitting

list tower 4 FCP was unexpectedly quitting on a poor girl editing today every 5 minutes or less. any ideas on why?

Cinema 4D in Grad Center

I'm trying to boot up the computers in Grad Center to Tempwork, so that I can access Cinema 4D. However, when I go to System Preferences> Startup Disk and then click on "Tempwork" and restart, it keeps loading up the MC33 boot instead. How can I get around this and/or access Cinema 4D, which only seems available on one of the computers? Thanks for the help!

Brian

decompressing dvd files?

someone (a friend of mine) came in with material he shot over the summer on hi-8 then had transferred to dvd. i couldn't figure out a way to decompress the video files, or even get it to play on the external monitor so he could record it onto minidv. i ultimately suggested he just use a miniDV deck hooked up to a dvd player, but there's got to be an easier way, anyone?

slide scanner @ list

to use the slide scanner at list (on machine #5) you need to local boot the machine (don't hold down the n key), and then scan slides, and then save to tempwork.
then you can netboot the machine (hold down n) and use photo shop or other programs to edit the image...
this is just until we have a new netboot image with the slide software on it.

FCP unexpected quitting

here at list #3, final cut HD kept "unexpectedly quitting" i moved the person working there to a different machine but have no idea what was going on.

Scanner Software Missing?

Has the scanners in the Grad Lab been installed. The first machine I tried couldn't find the scanner, and the other didn't have the software. It let me use this demo version but it had all these watermarks. Anybody have a clue about this issue?

Video/Headphones

one reason the headphone jack may seem not to be working could be due to the fcp settings. in the fcp menu, select audio/video settings. for audio, try changing between built-in audio and firewire dv. that should resolve the lack of sound problem.

Fall 2004 New MML Software

OS X 10.3 (Panther)
5 extra keyserved licenses of Max/MSP/Jitter (Total licenses: 10)
Macromedia Director MX 2004
Cinema 4D version 9 (including Body Paint, Sketch and Toon)