Gillian Brassil is a totally awesome member of the HDCP family whose birthday is coming up soon!
If you happen to see Gillian on shift or on campus randomly, make sure you yell Happy Birthday! as loudly as you possibly can, 50-decibel zone or not.
Perm Hours Module due on Saturday! (Posted on September 16th, 2009 @ 10:00 AM)
Be sure to complete the perm hours detailed availability module by Saturday, September 18th at midnight. You can submit the module as many times as you'd like, and only your latest set of answers submitted before the deadline will be used. Perm hours will start on Monday, September 21st. The link to the module is: http://www.brown.edu/cis/support/help_desk/hdcp/myHDCP/modules/availability/detailed/Fall_2009.php
September 19th, 11 am - 1 pm = training! (Posted on September 2nd, 2009 @ 11:18 AM)
Save the date! We'll be holding training on September 19th from 11 am to 1 pm in CIT Room 269. Snacks and compensation will be provided! If you're not able to make training on that date, email us at hdcp@brown.edu to let us know.
New version of the HDCP website! (Posted on July 30th, 2009 @ 3:23 AM)
Hi everyone,
So I've been working on updating this website while keeping most of Brandon's original design - now, for example, the page expands to fill the whole screen and the website's HTML validates properly.
Suggestions? Feedback? Problems? Email me at rahul@brown.edu and let me know!
-Rahul
Certificate error when trying to connect to WebVPN (Posted on: November 3rd, 2009 at 8:53 AM)
You may experience a certificate error or a blank screen when trying to connect to the WebVPN. Please clear the cache in your web browser and this should correct the issue.
ISPs blocking brown.edu email - Update 1PM (Posted on: November 2nd, 2009 at 1:00 PM)
Over the weekend, an email account was compromised due to a phishing scam. The account was used to distribute spam to the internet and brown.edu ended up on some ISP spam block-lists.
We are still aware of being on the block-list for:
Verizon
and have been removed from the Comcast blocklist.
CIS' mail administrators are already working on If you receive a report of blocked mail from an ISP not on this list, please notify the helpdesk.
Just a reminder, CIS will never ask you for your pas...[read more]
Slow delivery of Blackberry mail - update 1PM (Posted on: November 2nd, 2009 at 12:59 PM)
The Help Desk is investigating reports of delayed delivery of mail to and from CIS-managed Blackberries on our Blackberry Enterprise Server. We are aware of problems for BBs on the AT&T cellular network. Other cellular networks may also be affected.
Update - 11:30AM
Although a reboot of the Blackberry Enterprise Server momentarily allowed some email through, mail is still queuing for delivery. We are now working with ATT and Research in Motion to find a solution to delivery issues.
Update -...[read more]
Brown Directory Services Restored (Posted on: November 2nd, 2009 at 12:31 PM)
The Search functionality on the Brown homepage has been restored.
Users that are still experiencing problems with the search are advised to restart their computer. If you still have a problem after a reboot please contact the Help Desk for further assistance.
