Alerts

Security Alert
May 1, 2014 - 11:41 am

Be on the lookout for the latest phish, this one supposedly from "Internal Revenue Services" promising you a view of you tax return status. An example is provided below.

If you received one of these phishing emails and have not already deleted it, report it as phishing to Google (from within the message, click on the down arrow to the right of the REPLY button and select "Report phishing").

More about phishing at www.brown.edu/go/phishing + What to do When You Spot a Phish 


Service Outage
May 1, 2014 - 9:46 am

As of now, the problem with Departmental Printing has been resolved and it should be fully functional. 
If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.  
Thank you for your patience,Computing and Information Services

 

We are aware of a problem with Departmental Printing and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: access to networked printers.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Service Degradation
Apr 28, 2014 - 4:15 pm

UPDATE 10:29am

As of now, the problem with Wireless Access - Brown-Secure Authentication has been resolved and it should be fully functional. 

If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.  

____________________________________________________________________________

We are aware of a problem with Wireless Access - Brown-Secure and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: access to Brown-Secure wireless network. The issue is intermittent and is authentication related.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Security Alert
Apr 28, 2014 - 10:44 am

A variety of phishing email messages were reported this afternoon, with subject lines like "Account Information!", "View And Verify IRS Status" and "Attention ::: View Return Status (Brown University)".  Do NOT respond to or click on any links in these emails.

If you received one of these phishing emails and have not already deleted it, report it as phishing to Google (from within the message, click on the down arrow to the right of the REPLY button and select "Report phishing").  Below are a couple of examples from today's catch. 

More about phishing at www.brown.edu/go/phishing + What to do When You Spot a Phish



From: Brown University <jacques_susset@brown.edu>
Subject: Account Information!
Date: April 21, 2014 at 12:23:23 PM EDT
To: undisclosed-recipients:;

Your Mailbox has exceeded Its storage limit as Set By Your Administrator, and you will not be able to receive new emails until you Re-Validate it.

To  Re-Validate-  < Click Here >
 
Signed By Webmaster.
Maintained by the Technology Department. Copyright 2014

-------------------------------
From: Brown University (IRS) <mackenzie_daly@brown.edu>
Date: Mon, Apr 21, 2014 at 2:43 PM
Subject: View And Verify IRS Status (Brown University)
To:

Internal Revenue Service.

Verify and Update your IRS e-file immediately, To Update -  < Click Here >

USA . gov is the U.S. government's official web portal.
***************************
IRS e-file. Since 1990
This U.S GOVERNMENT SYSTEM IS FOR AUTHORIZED USE ONLY!
Copyright 2014.
***************************

Service Outage
Apr 21, 2014 - 9:05 am

In preparation for an update to the Workday system, Workday will be unavailable beginning Friday, April 18 at 4:00pm. Faculty, staff, and students may log back into Workday on Sunday, April 20 at 4:00pm. Please plan accordingly. Many new features are available in this update.

Service Degradation
Apr 11, 2014 - 1:59 pm

Due to scheduled maintenance between 6:00 am to 8:00 am on Friday, April 11, wireless services may be unavailable or unstable on campus. We apologize for any inconvenience this may cause.

Service Degradation
Apr 9, 2014 - 4:41 pm

As of now, the problem with Google Email - Brown Gmail has been resolved and it should be fully functional.   According to the Google Portal Dashboard, this issue has been resolved.

If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.

We are aware of a problem with Google Email - Brown Gmail and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: access to Google-based email at Brown - check Google's status dashboard at www.google.com/appsstatus for more detailed information about this outage.


We will be posting all updates, including the resolution of the problem, on the alerts section of the IT at Brown homepage at http://www.brown.edu/information-technology; please check regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

Security Alert
Apr 9, 2014 - 1:24 pm

First reported in December, the Googledoc phishing scam has been spotted again. Today's variation has the subject line "Edward Wing Sent You a Google Doc." Do NOT click on the link. If you have not already deleted it, mark the email as phishing and then delete it. An example follows. 

If you received this (or other phishing emails), report it as phishing to Google (from within the message, click on the down arrow to the right of the REPLY button and select "Report phishing"). Doing so forwards the message to the GMail Team for analysis and filtering.

More about phishing at www.brown.edu/go/phishing + What to do When You Spot a Phish

Security Alert
Apr 9, 2014 - 1:24 pm

​Another round of phishing emails tonight from a few different Brown addresses, with some of the the usual hallmarks (grammar and formatting errors with request to view a Google Doc). Do NOT click on the link provided.

If you do receive a phish, report it as phishing to Google (from within the message, click on the down arrow to the right of the REPLY button and select "Report phishing"). This will send that message immediately to the GMail Team for analysis and filtering.  An example follows.

More about phishing at www.brown.edu/go/phishing + What to do When You Spot a Phish

---------- Forwarded message ----------
From: Jacobs, Nancy <nancy_jacobs@brown.edu>  OR  "Cook, Harold" <harold_cook@brown.edu>
Date: Wed, Apr 2, 2014 at 5:45 PM
Subject: IMPORTANT NEWSLETTER
To:  < long list of email addresses >

Hi All,

Kindly view this newsletter i uploaded for you using Google Docs secure File uploader.

Click here to open: Newsletter -DA06 and sign in with your email for your secure access, it's a very important news.

Thanks, 


Security Alert
Apr 9, 2014 - 1:23 pm

Be on the lookout for an email  from "Blackboard Articles <articles@www.blackboard.com>", which was reported this weekend (example below). Like similar phishing emails, it attempts to trick you to click on the link (hovering over it displays a very suspicious non-Blackboard URL). Don't fall for it!

If you received this (or other phishing emails), report it as phishing to Google (from within the message, click on the down arrow to the right of the REPLY button and select "Report phishing"). Doing so forwards the message to the GMail Team for analysis and filtering.

More about phishing at www.brown.edu/go/phishing + What to do When You Spot a Phish

Blackboard PhishBlackboard Phish