Brown University

RESOLVED: Problem with Lecture Capture/ Echo

UPDATE: 9/6/2013 12:28pm

Services for Lecture Capture/Echo have been restored. Thank you for any inconvenience this may have caused.

We are aware of a problem with Lecture Capture (Echo 360) and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: playback of lecture audio, video and/or PowerPoint from the EchoCenter, usually accessed through Canvas or from a link in an email.

We will be posting all updates, including the resolution of the problem, on the alerts section of the IT at Brown homepage at http://www.brown.edu/information-technology - please check regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services