UPDATE: 11:45am 10/21/2013
As of now, the problem with RemedyWeb Online Ticketing System has been resolved and it should be fully functional.
If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.
Thank you for your patience,Computing and Information Services
We are aware of a problem with RemedyWeb Online Ticketing System and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: use of the web-based version of Remedy for making requests and reporting problems for information technology applications and systems.