General Announcements

Jul 16, 2014 - 3:17 pm

We're excited to announce that Rosetta Stone is now available at Brown, with online access to 30 languages (no download necessary). To get started, visit http://rosettastone.brown.edu and log in with your Brown username and password. If you are planning to use the mobile app, you will have to log in on a computer first. For set-up instructions, support information, and known issues, visit http://brown.edu/go/rosettastonehelp. If you have any questions or need additional help, please contact our IT Service Center.

Jun 17, 2014 - 3:03 pm

The Brown University Library is hosting an Edit-a-Thon in memory of Adrianne Wadewitz on May 22, from 1:30-6pm in the Rockefeller Library DSL. All welcome, bring your laptop and be ready to write enrich articles on women, women's issues and other topics that continue Wadewitz's work.

View details and sign up on the Wikipedia event page.

Jun 17, 2014 - 10:48 am

Have you downloaded the Brown mobile app yet? Brown Student Agencies worked with CIS to develop a official Brown University Mobile App for iOS and Android! The Brown mobile app allows you to track your academics, check out dining hall menus, manage Bear Bucks accounts, and more. 

Brown University App in iTunes Store (iPhone/iPad)
Brown University App in Google Play Store (Android)

See video

Jun 17, 2014 - 3:04 pm

Brown instructors, have a project in mind to make your class more engaging involving technology? Want to spend a few days this summer learning what technology support Brown has to offer and getting hands-on help developing a project plan? Academic Technology is now accepting proposals for faculty instructional projects and our Annual Brown Summer Institute for more information contact itg@brown.edu. The deadline for Summer Institute Applications is April 27th.

Mar 4, 2014 - 4:16 pm

The Brown Linux User Group hosts a Linux Installfest once a semester. This Saturday, March 1st, you can join them in the CIT Motorola Room - Room 165 at 115 Waterman St - from 10AM to 3PM. They will provide install CDs, power cables, monitors, keyboards, mice, and, most importantly, pizza.

They note "If you don't have Linux installed but have always been tempted to install it, now is the time! Stop by, and we'll get you up and running. If you have Linux installed but there's some bugs or configuration errors, stop by and we'll fix your system." 

For more information, see their event website at  http://blug.brown.edu/installfest.

Jan 28, 2014 - 3:58 pm

The 24-hour hackathon Hack@Brown starts at 4:30pm today (January 24th) with about 300 student participants. For more information, see the press release or the event's website.

Feb 10, 2014 - 3:05 pm

We want to make it easier for you to get technology help at the IT Service Center. We’ve extended our hours to 8pm on weekdays for phone, email, and walk-in service. Services Supported include technology troubleshooting, repair of Brown-owned equipment, password resets, and laptop and camera rentals.   

Please note that the Service Center will be closed on Monday, 1/21 for the holiday.

Feb 7, 2014 - 10:04 am

Update: Please note that the Wednesday 2/5 clinic has been cancelled due to the weather.

Can't make it to the IT Service Center? Get tech help in the following locations. We'll be keeping this list updated as we schedule more clinics.

  • Wednesday 1/22/14, 9am-5pm, atrium of the CIT Building 
  • Thursday 1/23/14, 9am - 5pm, atrium of the CIT Building
  • Friday 1/24/2014, 11:30am - 1pm, Sharpe Refectory
  • Monday 1/27/2014, 11:30am-1pm Verney-Woolley
  • Tuesday 1/28/14, 3pm - 5pm, Digital Scholarship Lab, Rockefeller Library
  • Wednesday 1/29/14, 3:30pm - 5pm, Stephen Robert '62 Campus Center
  • Thursday 1/30/14, 3pm - 5pm, Hecker Center, Rockefeller Library
  • Friday 1/31/2014, 2pm - 4pm Arnold Lounge - Keeney Quad 
  • Monday 2/3/2014, 2pm - 4pm, Barbour Hall - 1st Floor Lounge
  • Tuesday 2/4/2014, 11:30am - 1pm, Emery Hall - Entrance near gym 
  • Wednesday 2/5/2014, 2pm - 4pm, Vartan Gregorian Quand - Entry to Josiah's - Cancelled due to weather
Jan 17, 2014 - 5:33 pm

Is your mobile phone number in MyAccount? Not only is a mobile phone number important for emergency notifications, but it can also be used to reset a forgotten password for your Brown username by following the Forgot Password link on most Brown login pages. Enter your mobile phone number at http://brown.edu/myaccount today, and don't forget to put a password lock on your phone to stay secure. 

Maybe you’ve been meaning to make your password more secure but are afraid you’ll forget it. With this new feature, if you forget your strong password, you can always reset it yourself instead of having to visit the Computing Accounts and Passwords office in person. We recommend choosing a 10 character (or longer) password.

This video shows how the new self-service password reset works:


See video

Dec 19, 2013 - 9:30 am

Please join us for an Academic Technology Showcase Luncheon with Michael Satlow, December 13, 2013 at 12PM in 201 CIT (ETC). Professor Michael Satlow will be sharing his class on the Talmud and his use of Concept Mapping software. Lunch will be served.

Jan 15, 2014 - 11:57 am


On Thursday, November 21, Brown's Shibboleth login screens are getting a new look. Though you may not know it by name, you have probably used Shibboleth to log in to many access-restricted Brown websites and services such as Canvas and Workday.

The new look brings our login screens in line with the University's web branding initiative that started with the homepage in 2010. Logging in still works the same, the only thing that changes is the visual design of the login and error screens.

New look for Shibboleth authentication at BrownNew look for Shibboleth authentication at Brown

The new format makes authentication (logging in) easier for Faculty, Students, and Staff. It highlights important information and helps visitors to be aware of which services have asked that they authenticate.

In addition to having a new look, the page is built with a "responsive" layout. That means it will automatically format itself to display well on your phone, tablet, or desktop browser.

Mobile Device Usage at BrownMobile Device Usage at Brown

A mobile-friendly login screen at Brown responds to increased demand for web content from mobile devices, and is critical to engage segments of the world's population that use only mobile devices for web access. Mobile traffic has grown ten fold from what it was three years ago, and currently accounts for nearly 25% of Brown's online visitors.

Jan 16, 2014 - 4:08 pm

If you are having trouble connecting your device (computer, smartphone, etc.) to Brown-Secure wireless or would like to report a coverage issue, please stop by one of our upcoming clinics:

Nov 15, 2013 - 5:19 pm

On Thursday 10/31, the new version of Google Hangouts will be enabled for Brown accounts. If you were having issues connecting to a Google Hangout on an iPhone / iPad or initiating a Hangout from Google+, this update should resolve your issues. As previously, in order to access some features such as multi-person video chat, you must create a Google+ profile.

If you choose to create a Google+ profile, please remember to enter an accurate birth date when setting up your account - if you accidentally enter an age under 13, your account will be temporarily suspended. Google+ is not a core app and is not yet completely supported by Google, so while the CIS IT Service Center will make a best effort to resolve your issues, we will not able to receive assistance from Google.

Nov 15, 2013 - 5:19 pm

If you are using a mid-2013 MacBook Air and have issues staying connected to Brown-Secure wireless, a software update might help. See this Apple Support article for more information and instructions. Please note that the patch cannot be installed on computers besides the MacBook Air.

Oct 22, 2013 - 3:12 pm

On October 15th, Ada Lovelace day, Brown is hosting a wiki edit-a-thon to increase the amount of information about women in science on Wikipedia. Find out more, including how to get involved, at the links below. The event is co-sponsored by Wikimedia New England, Brown's Program in Science and Technology Studies, the Pembroke Center, and the Brown Science Center.

Related Links:

Oct 22, 2013 - 3:13 pm

Please join us as Art Salomon shares his award winning Biology course in the first of the Academic Technology Showcase series luncheons. His latest string of technology usages includes: monitoring the test taking environment, Lecture Capture, a YouTube Channel, an in class discussion channel, a facebook group, and to top it off, an amazing exam turn around time.

Nov 8, 2013 - 4:29 pm

Academic Technology is accepting applications for Winter Institute 2013, a 4-day program for faculty, postdoctoral fellows and graduate student instructors. Participants will explore the pedagogical underpinnings that inform the effective use of technology in teaching and learning, identify and develop technological solutions to meet their specific course goals and objectives. WI2013 will run from December 9th to 11th and 13th, 2013.

To apply, fill out the application form. The application deadline is November 3rd, 2013.

Image Credit: christmasstockimages.com

Sep 26, 2013 - 2:05 pm

The University Library, with support from the Office of the Provost, is pleased to announce the availability of the New York Times via a site license for the Brown community. The site license enables Brown community members (current students, faculty and staff) to access the Times’ current content without an individual subscription or monthly limits.

The one-year pilot of the service is now in effect. To get started, please go to the New York Times Help Page.

Photo credit: Sarah Gilbert, Flickr

Sep 3, 2013 - 10:02 am

The IT Service Center, which is normally open only during Brown business hours, is extending its hours for Back to School weekend: 

  • Saturday 8/31 - 10am to 4pm
  • Sunday 9/1 - 10am to 4pm 

The IT Service Center is located at 115 Waterman Street. Need help after hours? Here are some other ways to reach us.

Sep 6, 2013 - 4:51 pm

Need help connecting to Brown's secure wireless network? Drop in for wireless help at the CIT building (115 Waterman Street):

  • Wednesday 9/4, 8:30 am - 5pm, CIT 210
  • Thursday 9/5, 12 pm - 5pmCIT 165
  • Friday 9/6, 8:30 am - 5pmCIT 210

Also note that the CIS Help Desk and Computing Accounts and Passwords office has returned to the CIT building as part of our initiative to build an IT Service Center, a single location to provide in-person IT services offered by CIS.

Sep 18, 2013 - 4:01 pm

Whether you're a new arrival or seasoned veteran, everyone in the Brown community is affected by, and should therefore be aware of, its computing policies. Adopted to ensure an equitable, appropriate, and legal use of Brown resources, these documents spell out your rights and responsibilities when using the University's computing resources.

Key policies include Acceptable Use, Network Connection, Copyright Infringement and the Policy on the Handling of Brown Restricted Information.

According to the Acceptable Use Policy, "acceptable use means respecting the rights of other computer users, the integrity of the physical facilities and all pertinent license and contractual agreements." Respecting the computing resources at Brown University is important because they "support the educational, instructional, research, and administrative activities of the University and the use of these resources is a privilege that is extended to members of the Brown community. As a user of these services and facilities, you have access to valuable University resources, to sensitive data, and to internal and external networks. Consequently, it is important for you to behave in a responsible, ethical, and legal manner."

So as you start a new—or  your first—year at Brown, you are encouraged to become acquainted with the Computing Policy site, for your benefit of yours as well as everyone else's in our community.

Aug 28, 2013 - 2:39 pm

We are excited to announce Brown's new Information Technology website! Our vision is to provide a customer-centric source for computing information at Brown. 

Some features of the new site:

  • The Service Catalog is the central place to learn about IT services available at Brown, find online help, and request services. We've redesigned the catalog to make it simpler and cleaner.
  • Outages and security alerts are prominently featured on the homepage. We've separated these from our regular news announcements to make them easier to find. Note that the RSS feed for alerts has changed as well.
  • Search all content on the IT at Brown site by choosing "Search IT" under the search box on the top right. Results may take a while to get indexed after the site launch, so this may not work well right away.
  • Quickstart Guides curate IT services by audience and function.
  • The Software Catalog has also been redesigned.
  • We're now using the BrownSites departmental web template like many other departments.

Like every website, this is a work in progress and will constantly evolve. We'd love your feedback - are you finding what you're looking for? Tell us what you think.

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