Supported Operating Systems for Windows

Article ID: 
1155

CIS provides support for the versions of Microsoft Windows described here.  If you have a Brown-owned computer, consult with your IT Support Professional before upgrading your Windows Operating System.

Windows 10

CIS does not recommend using Windows 10 at this time. Those choosing to install Windows 10 should perform a fresh install rather than an upgrade. If you use Windows 10, we recommend you apply current Windows updates as they become available from Microsoft.

New computers are shipping with Windows 10; the IT Service Center will provide limited assistance with software and services running on Windows 10.

For a complete list of software and services that have been tested on Windows 10, refer to the "Windows 10 - What Works?" page.

Windows 8.1

Computing and Information Services (CIS) provides limited support for Windows 8.1. The extent of this support is limited to assistance with supported applications running under Windows 8.1. Support includes information on how to connect your Windows computer to the Brown network and technical assistance with supported applications running under Windows 8.1. If the support you need requires operating system configuration, CIS may be unable to assist you.

For information about software that has been tested on Windows 8.1, please visit "Windows 8.1 - What Works?"

Windows 7

CIS will strive to develop in-depth knowledge about Windows 7 and pursue solutions to problems with using Windows 7 at Brown. Additionally, CIS will provide training based on need, through courses, online tutorials, or cooperative arrangements with departments. Support includes information on how to connect your Windows 7 workstation to the Brown Network and technical assistance with supported applications running under Windows 7.

Departmental users should consult their IT Support Professional prior to installing Windows 7 or if you have plans for a multi-user Windows 7 computer. CIS strongly recommends Windows 7 Enterprise on OEM computers, or Windows 7 Business if Enterprise is not available.

Windows XP

If your hardware supports Windows 7 or later, CIS strongly suggests you move to a more advanced operating system due to security concerns in the XP operating system.

Microsoft ended Windows XP support on April 8, 2014.

Best Effort Support of Windows features:

  • Support of Operating systems in languages other than English is limited.

CIS cannot assist with Windows File and Print Sharing configuration or operation.

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