Automated Attendant

Allows callers to be automatically transferred to an extension without the intervention of an operator or administrative assistant. This service provides a list of recorded selections for callers to choose from based on menu options. For example: "press 1 for Accounts and Passwords, press 2 for Computer Assistance".

Request this Service: 

Call Telecommunications at (401) 863-2007 or email Telecommunications@brown.edu with a sample script.

Cost: 

Free

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Available for:
  • Faculty
  • Staff
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