Support

Support for Faculty

  • Orientation sessions: Basics - overview, and Advanced - specific tools, options
  • Individualized consultations (request using Consultation request form) - based on need session will be scheduled with Instructional Technology Tool Support, Course Design, or Subject Matter Librarian.
  • Partner with a Tech TA - member of our student corps trained in using Canvas
  • Help from faculty early adopters
  • Exemplary course sites
  • Online self-service resources: guides, FAQs, multimedia support, Canvas online help
  • Electronic communication options including community listserv
  • Drop-in office hours

Faculty can request more information by contacting itg@brown.edu.
For technical support and documentation, please visit the Teaching with Technology website. 

Support for Students

Students should turn to the Help Desk (help@brown.edu) to report problems or use the "Help: Report a Problem" link from within Canvas.
For technical documentation, please visit the Canvas Teaching with Technology website.