Staff
BrownReady Continuity Planning
BrownReady Continuity Planning is the web-based continuity planning tool used by the University to document departments' critical functions and the resources required to perform these functions.
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Business Application Services & Support
Enterprise Application Services (EAS) provides a wide variety of services and support associated with enterprise software systems. These services include:
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Call Center Solutions
For management of high-volume inbound calls, this system allows for multiple users to answer one main number. Reports are generated listing call volume and operator effectiveness.
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CBORD Odyssey
Enterprise application used to manage Dining Services, Residential Life and Brown Card Office functions.
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Class Announcement List & Bulk Email
The Class Announcement List and Bulk Email service enables instructors to send one way (no-reply) email messages to their students. This service is also used by high level University offices to send official email communications to large, specified segments of the University population.
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