Computing & Information Services | Brown University

Rental of PC and Apple laptops and webcams for academic and adminstrative needs.  The rental period is from 1 to 30 days and devices are available on a first come, first served basis.

The Media Production Group provides video and audio recording (production) and editing (post-production) services. Users can request this service if you need assistance start-to-finish or for just part of the process. MPG staff can shoot video and have equipment such as lighting, HD cameras, microphones, a small HD field monitor and a live-switcher.

Users can create and edit a simple website bringing together information to share, including docs, videos, photos, calendars and attachments. Sites can be shared with any number of users within the Brown community or with the entire world. It is offered as part of Google Apps@Brown.

The Center for Computation and Visualization (CCV) provides both virtual and physical hosting of Linux servers.  Virtual hosting is aimed at departments who want access to a server but don't want to purchase or maintain the hardware. Physical hosting requires that the department purchase the hardware but it is located in CCV's machine room.

The Active Directory domain, AD.Brown.edu, is the centralized Windows Directory Service for authentication of user, computer, and group objects. Active Directory is used primarily for the centralized Windows environments.

In consultation with a department, the Telecommunications Office will select the lowest cost device and plan which meets the business need. Telecommunications monitors all bills on a monthly basis and notifies the cellular user if another plan or feature would be more cost effective to meet the user's calling patterns.

For management of high-volume inbound calls, this system allows for multiple users to answer one main number. Reports are generated listing call volume and operator effectiveness.

Voice Mail allows callers to leave a voice mail message in the event that a phone line is busy or the recipient is not available to answer the incoming call. Voice mailbox owners can record custom greetings, forward voice mail to other users on the system, set an extended absence greeting, respond to messages by calling or voice mail messaging and set outcall notification.

Telecommunications offers 3 different types of audio conferencing:

Telephone service is available throughout Brown University. The main telephone system provides on-campus service with standard features such as call hold, transfer, waiting, forwarding, conference calling, last number redial, voice mail, and music on hold.