Student survey results

Banner Registration Feedback Survey

May, 2007

1. Demographics

What is your current status? (if you are abroad, please check your class year and "I am abroad")

First year student	31.9%	(421)
Sophomore	24.1%	(318)
Junior	25.6%	(338)
Graduate student	18.3%	(242)
I am abroad	3.2%	(42)

2. What area of study are you concentrating on?

humanities	37.2%	(491)
social sciences	31.0%	(409)
life sciences	18.2%	(241)
physical sciences	18.5%	(245)

Questions about pre-registration

3. When did you pre-register?

8:00 - 8:15 AM on the first day I was eligible	51.2%	(677)
8:15 - 9:00 AM on the first day I was eligible	10.5%	(139)
some other time on the first day I was eligible	22.7%	(300)
after the first day I was eligible	14.4%	(190)
I have not yet pre-registered	1.1%	(15)
TOTAL	100.0%	1321

4. In what environment did you first pre-register?

I used a Brown wireless connection	13.4%	(177)
I used a wireless connection which is independant of the Brown network	11.2%	(148)
I used a wired connection	75.4%	(996)
TOTAL	100.0%	1321

5. When you submitted your course pre-registration, how long did it take to complete the process (in general)?

0-10 seconds	45.3%	(598)
10-30 seconds	23.9%	(316)
30-60 seconds	8.3%	(109)
over a minute	19.2%	(253)
TOTAL	96.6%	1321

6. Before you pre-registered, what did you expect or what concerns did you have? (Concerns included: system failure, system delays/slow response, capped or full classes, difficult interface, how to deal with overrides, staggered registration, lack of preparation)

7. Overall, my pre-registration experience was

Better than I expected	30.4%	(402)
About what I expected	42.8%	(565)
Worse than I expected	24.3%	(321)
TOTAL	99.7%	1321

8. How many of your course selections resulted in a message stating that the course was closed (i.e. full)?

0	65.0%	(859)
1	16.1%	(213)
2	8.8%	(116)
3	3.2%	(42)
4	2.4%	(32)
TOTAL	98.0%	1321

9. How many of your course selections resulted in a message stating that the course required written permission from the instructor?

0	58.4%	(772)
1	20.5%	(271)
2	11.2%	(148)
3	4.4%	(58)
4	1.4%	(19)
TOTAL	97.7%	1321

10. How many of your course selections resulted in a message stating the course was restricted to a specific class or concentration?

0	77.9%	(1029)
1	12.6%	(166)
2	4.2%	(55)
3	1.1%	(15)
4	0.8%	(10)
TOTAL	97.7%	1321

11. If you were unable to register for one or more courses, did you contact the instructor to get an override?

Yes	30.5%	(403)
No	46.5%	(614)
TOTAL	77.0%	1321

12. Were you able to secure an instructor's override?

Yes	11.1%	(146)
No	14.4%	(190)
N/A	47.9%	(633)
TOTAL	80.8%	1321

13. By the end of pre-registration on May 1, how many courses were you signed up for?

0	0.9%	(12)
1	7.6%	(100)
2	4.8%	(64)
3	9.1%	(120)
4	26.5%	(350)
5	49.3%	(651)
TOTAL	98.2%	1321

Questions about preparing to register

14. Was a defined advising period prior to registration valuable to you?

Yes	30.1%	(397)
No	69.9%	(924)
TOTAL	100.0%	1321

15. How did you learn about Banner registration? Check all resources that you used prior to registration

Viewed a web tutorial	35.0%	(462)
Read the FAQs	36.4%	(481)
Read the BDH	28.4%	(375)
Read the Tips & Tricks section of the Banner project page	19.7%	(260)
Read emails	56.4%	(745)
Read morning mail	41.3%	(545)
Talked to other students	51.7%	(683)
Attended a forum	3.6%	(48)
I didn't consult any resources before registration	9.3%	(123)

16. In selecting courses, which of the following sources did you use? (Check all that you used)

Banner online catalog	53.1%	(702)
Banner online schedule	37.7%	(498)
Mocha	67.1%	(886)
Course preview pages	18.8%	(248)
Printed course listing	35.7%	(471)
UCS distributed course announcement	29.6%	(391)

17. Which aspect of registration was the most frustrating to you?

Selecting classes	39.1%	(516)
Registering online	15.9%	(210)
Securing overrides	20.6%	(272)
TOTAL	90.9%	1321

18. If you had to choose one improvement, which of the following would most improve your experience with pre-registration?

An online interface that better integrates course schedule and description	41.7%	(551)
A printed listing that includes both course schedule information and course description	17.9%	(237)
TOTAL	95.8%	1321

19. Comments on Pre-registration:

Questions for first-year undergrads only.

20. Did you receive an email or other contact from your advisor about acquiring a registration PIN?

Yes	25.3%	(334)
No	8.1%	(107)
TOTAL	33.4%	1321

21. Did you respond?

Yes	23.8%	(315)
No	6.1%	(80)
TOTAL	29.9%	1321

22. Which of the following best describes when you sought to meet with your advisor?

Two weeks before I registered	8.9%	(118)
One week before I registered	15.9%	(210)
A day before I registered	6.0%	(79)
TOTAL	30.8%	1321

23. Was your advisor able to give you your advising PIN?

Yes	30.1%	(398)
No	1.7%	(22)
TOTAL	31.8%	1321

24. Did you have any difficulty using your PIN in pre-registration?

Yes	1.6%	(21)
No	30.4%	(402)
TOTAL	32.0%	1321