What does it mean to be a great hospital or healthcare system? There are as many ways to answer this question as there are patients, industry professionals and organizations with great stories to tell. But if asked to sum up what makes a hospital great I would do it in a single word: engagement.
This video talks about multitasking, and why you should only focus on one thing at a time. Research has shown that it’s counterproductive to multitask. But what about the emotional impact of multitasking?
This video talks about how it’s okay to be direct and a little harsh when giving feedback or criticism. We often hedge criticism between compliments. Why is “feedback sandwich” technique ineffective in the workplace?
It is back to school time around the country as millions of students return to the classroom. Nearly twenty years after graduating from college, the fall still brings with it an impulse to take on new challenges and ambitions to learn.
My first gig after college was a year-long internship on the op-ed page of USA Today. My official job description involved fact-checking columns and getting quotes from famous people on whatever topic the late Al Neuharth wrote about in his column that week.