10 Free (Or Very Inexpensive) Ways To Engage Staff

What does it mean to be a great hospital or healthcare system? There are as many ways to answer this question as there are patients, industry professionals and organizations with great stories to tell. But if asked to sum up what makes a hospital great I would do it in a single word: engagement.

(Distributed April 7, 2014)

Why Multitasking is Killing Your Mood

This video talks about multitasking, and why you should only focus on one thing at a time. Research has shown that it’s counterproductive to multitask. But what about the emotional impact of multitasking?

(Distributed January 15, 2014)

The Right Way to Give Feedback

This video talks about how it’s okay to be direct and a little harsh when giving feedback or criticism. We often hedge criticism between compliments. Why is “feedback sandwich” technique ineffective in the workplace?


(Distributed January 15, 2014)

Own Your Own Professional Development

Own Your Own Professional Development:

It is back to school time around the country as millions of students return to the classroom. Nearly twenty years after graduating from college, the fall still brings with it an impulse to take on new challenges and ambitions to learn. 

(Distributed September 18, 2013)

How to Turn the Job You Have Into the Job You Want

My first gig after college was a year-long internship on the op-ed page of USA Today. My official job description involved fact-checking columns and getting quotes from famous people on whatever topic the late Al Neuharth wrote about in his column that week.

(Distributed September 16, 2013)
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