Upcoming Virtual Learning

Talent Development offers a myriad of virtual, instructor-led sessions ranging from 30 minutes to 3 hours. Each session has been specially formatted for virtual delivery, providing a rich and engaging learner experience. You might choose to join us for a quick, 30-minute Learning Break, a one-hour Community Chat, or for one of our in-depth, two to three-hour sessions that allow users to take a deeper dive into a professional development topic such as emotional intelligence or navigating change. A list of available dates, topics, and registration links can be found below. We look forward to seeing you this Spring!

View Our Upcoming Sessions Below!

March

Emotional Intelligence for Leaders
Tuesday, March 30 | 9:00 AM – 12:00 PM

Emotional intelligence is the something in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results. Emotional intelligence is comprised of four core skills paired under two primary competencies: personal and social. The four areas of Emotional Intelligence are: self-awareness, self-management, social awareness, and relationship management. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

April

Communicating for Leadership Success
Thursday, April 1 | 10:00 AM - 12:00 PM

Brown University needs frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging staff. Communicating for Leadership Success is the prerequisite module for three of the Leadership Certification Program core modules. As such, this module will teach leaders the Interaction Essentials™ model and key principles needed to handle the variety of challenges and opportunities they will encounter in the workplace every day. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

The Happy Secret to Better Work | Shawn Achor (TD Learning Break)
Thursday, April 8 | 2:00 – 2:30 PM
We believe we should work hard in order to be happy, but could we be thinking about things backwards? In this fast-moving and very funny talk, psychologist Shawn Achor argues that, actually, happiness inspires us to be more productive.

Introduction to Diversity, Inclusion, and Equity (TD Learning Break)
Wednesday, April 21 | 11:00 - 11:30 AM
Today, more and more companies are investing in making their workplaces better for their employees. A big part of this are words you’ve probably heard before - diversity, inclusion, and equity. But what exactly do they mean? Why are they needed?

Communication Skills (TD Learning Break)
Thursday, April 29 | 2:00 – 2:30 PM
Improving your communication skills will help you in both your professional and your private life. It’s not just about the way you write or talk, there are several more steps you can take to improve your communication skills. In this short module we look at some key practical communication tips.

Past instructor-led sessions
January

Communication Skills (TD Learning Break)
Wednesday, January 27 | 11:00 - 11:30 AM

Improving your communication skills will help you in both your professional and your private life. It’s not just about the way you write or talk, there are several more steps you can take to improve your communication skills. In this short module we look at some key practical communication tips.

Giving & Receiving Feedback
Friday, January 29 | 10:00 AM - 12:00 PM
One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. This highly interactive workshop will provide participants with the tools needed to effectively give and receive feedback in a variety of situations. Having practiced these techniques in a variety of "real issue" situations, participants will leave this session with clarity and confidence to handle future interactions.

February

Improving Listening Skills
Tuesday, February 2 | 10:00 AM - 12:00 PM

In this workshop, you will learn about the five levels of listening, assess your current listening skills, and employ strategies necessary to become an active/empathic listener. The workshop also touches on the basics of body language. In all, you will discover how to handle both individual and group communication challenges and leave with an action plan for continued communication skills improvement!

Better Business Communication: The Essential Elements of Effective Verbal Communication (TD Learning Break)
Tuesday, February 9 | 2:00 - 2:30 PM

What? Talking to people – like, actually talking to them? Yeah, it’s still a thing, and this course will help you survive your next close encounter with another human being. Who knows? You might even end up liking it! Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way.

Communicating for Leadership Success
Thursday, February 11 | 10:00 AM - 12:00 PM

Brown University needs frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging staff. Communicating for Leadership Success is the prerequisite module for three of the Leadership Certification Program core modules. As such, this module will teach leaders the Interaction Essentials™ model and key principles needed to handle the variety of challenges and opportunities they will encounter in the workplace every day. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

Resolving Workplace Conflict
Tuesday, February 16 | 10:00 AM - 12:00 PM

Today’s complex business dynamics and fierce global competition force organizations to continually ramp up productivity, improve quality, shorten cycle times, and reduce costs. An unfortunate, but natural, by-product is workplace conflict. Such pressures inevitably cause people with different personalities, communication styles, priorities, and values to have differences at one time or another. One of the course’s key messages is that leaders must help employees accept accountability for owning and resolving their workplace conflicts. Leaders learn to do this by leveraging two intervention tactics: coaching and, if the conflict remains unresolved, mediating. It’s also important that leaders are able to recognize the warning signs of conflict so that they can take the appropriate action. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP). Prerequisite: Communicating for Leadership Success

Navigating Change and Transition
Thursday, February 18 | 10:00 AM - 12:00 PM

Learning to adapt is more timely than ever. And while adapting to change can sometimes feel daunting, it is possible to navigate change successfully with a bit of support and a little careful planning. Join Talent Development Specialist and experienced facilitator David Ethier for a virtual session of Navigating Change and Transition as he shares tips for understanding the nature of change and shows participants some methods and tools to successfully navigate the transition process, with a focus on key strategies for self-management and self-motivation.

Coaching for Peak Performance
Wednesday, February 24 | 10:00 AM - 12:00 PM

This instructor-led session will help leaders handle both proactive and reactive coaching discussions. By understanding the importance of four coaching techniques, leaders will have more effective and efficient interactions. Since both proactive and reactive coaching discussions can be challenging, leaders will use their own or relevant scenarios to make the module especially meaningful to them. By the end of this module, the leader will be able to: increase the agility and impact of their coaching; make the most of each coaching opportunity; provide input to help team members gain timely insights into their work; enhance the confidence and competence of your staff on an ongoing basis, and; build an engaged team that feels challenged and valued. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

The Happy Secret to Better Work | Shawn Achor (TD Learning Break)
Thursday, February 25 | 11:00 – 11:30 AM

We believe we should work hard in order to be happy, but could we be thinking about things backwards? In this fast-moving and very funny talk, psychologist Shawn Achor argues that, actually, happiness inspires us to be more productive.

MARCH

Addressing Poor Performance
Thursday, March 04 | 10:00 AM - 12:00 PM

Some leaders still struggle with staff who exhibit poor performance or work habits despite repeated coaching. This interactive session will build a leader’s skills and confidence in handling chronic performance problems. Leaders will learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming, and redirecting. Gathering and using data to provide effective feedback and balancing seeking and telling to gain commitment for improvement will also be reviewed. Finally, using their own or other realistic scenarios, participants will practice conducting performance improvement discussions. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

Leader’s Guide to Delegating
Tuesday, March 9 | 10:00 – 12:00 PM

Effective delegation accomplishes much more than the task at hand. It also builds trust for future delegations, helps staff develop new skills, and reduces managerial stress. In this virtual session leaders will learn a 5-step process that will help them delegate more effectively for maximum impact. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

Introduction to Diversity, Inclusion, and Equity (TD Learning Break)
Wednesday, March 10 | 2:00 - 2:30 PM

Today, more and more companies are investing in making their workplaces better for their employees. A big part of this are words you’ve probably heard before - diversity, inclusion, and equity. But what exactly do they mean? Why are they needed? Discuss these concepts and more in this week's Talent Development Learning Break!

Emotional Intelligence for Staff
Thursday, March 11 | 9AM-12PM

Emotional intelligence is the something in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results. Emotional intelligence is comprised of four core skills paired under two primary competencies: personal and social. The four areas of Emotional Intelligence are: self-awareness, self-management, social awareness, and relationship management. Please note, this session is intended for individuals not currently managing others. For leaders who currently manage others, Talent Development offers the Emotional Intelligence for Leaders session as part of the Leadership Certification Program (LCP).

Engaging & Retaining Talent
Wednesday, March 17 | 10:00 AM – 12:00 PM

Research tells us employee engagement is the primary enabler of the successful execution of organizational strategy, and no one impacts the state of engagement and retention more than an employee’s immediate leader. This module provides leaders with a model for determining what drives an individual’s engagement as well as methods for proactively engaging and retaining talent. Leaders will learn how to conduct engagement and retention conversations and explore ways to recognize people, using no-cost everyday methods to create an engaging environment. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).

Fostering Mutual Understanding: Transform Diversity & Inclusion (D & I) Initiatives (TD Learning Break)
Thursday, March 18 | 11:00 - 11:30 AM
In the 1970s, corporate diversity and inclusion programs focused on two groups – women and African Americans. Today, Diversity and Inclusion (D&I) programming addresses diversity in much broader terms. In this lesson, Valerie Purdie-Vaughns explores new advances in the field of D&I and teaches you ways to cope with increasing levels of complexity in the workplace.

Assertive Speaking
Wednesday, March 24 | 10:00 AM – 12:00 PM

Do you feel that you get your point across clearly and effectively? Asserting yourself is the key to effectively communicating your facts, opinions, thoughts and needs. To do so, one must develop a full repertoire of assertive speaking strategies. This session will begin with a discussion of the benefits of the assertive communication style and then focus on a 3-step process for creating and delivering an assertive message. Participants will also learn how to effectively give and receive constructive feedback. The workshop will be filled with numerous opportunities for participants to employ and practice these assertive speaking techniques.

Resolving Workplace Conflict
Thursday, March 25 | 10:00 AM – 12:00 PM

Today’s complex business dynamics and fierce global competition force organizations to continually ramp up productivity, improve quality, shorten cycle times, and reduce costs. An unfortunate, but natural, by-product is workplace conflict. Such pressures inevitably cause people with different personalities, communication styles, priorities, and values to have differences at one time or another. One of the course’s key messages is that leaders must help employees accept accountability for owning and resolving their workplace conflicts. Leaders learn to do this by leveraging two intervention tactics: coaching and, if the conflict remains unresolved, mediating. It’s also important that leaders are able to recognize the warning signs of conflict so that they can take the appropriate action. Please note, this session is intended for leaders who currently manage others and are also enrolled in the Leadership Certification Program (LCP).