How to Access Plan Benefits

How To Access Plan Benefits

The Student Health Insurance Plan is designed to complement the services available through Brown University Health Services and Counseling and Psychological Services. Please refer to the Brown University Health Services or Brown University Counseling and Psychological Services websites for further details on the services they provide.

Please note that referrals are not required for treatment outside of Health Services and Counseling and Psychological Services.

To access medical services, please download or print your medical ID card.  Follow these simple instructions:    

  1. Go to  
  2. Create your User Name & Password. For students logging in for the first time, your temporary password is your Brown Banner ID.  Upon your first login, you will be required to reset your password.  Instructions to reset your password will be sent to your Brown University email address.  Once reset, you will be able to log in with your new password.
  3. Log in (if you haven't already).
  4. On the left toolbar, click 'Account Home'.
  5. You will be redirected to the 'Account Home' page, then under 'Coverage History', click on 'Generate ID card'.

UnitedHealthcare Choice Plus and United Behavioral Health Network are the provider networks. To locate a provider, please click here

The participation of specific providers in the UnitedHealthcare Choice Plus and United Behavioral Health Networks is subject to change without notice. When making an appointment, you should always confirm that the provider currently participates in the network.

A recommendation by Health Services or Counseling and Psychological Services for treatment by an outside provider does not guarantee that the services will be covered by the Student Health Insurance Plan. All services are paid in accordance with the plan provisions.

To confirm eligibility and coverage dates for Brown University students,  providers must call UnitedHealthcare StudentResources at 1-888-224-4875. 

Please note that this is a division of UnitedHealthcare dedicated to student health insurance plans.  The standard UnitedHealthcare online system commonly used by providers to confirm eligibility and coverage dates will not work for student health insurance plans. 

In addition, providers must submit claims to:

PO Box 809025
Dallas, TX 75380-9025
Email: [email protected]

Brown University students can call Gallagher Student Health & Special Risk at 1-844-377-0963, option 1 or call UnitedHealthcare StudentResources at 1-866-948-8472 to confirm eligibility and coverage dates.

When using the Brown University Student Health Insurance Plan, please be aware of out of pocket costs


The prescription drug program is available through the UnitedHealthcare Pharmacy Network. United's pharmacy network includes the Brown Health Services pharmacy, national retail pharmacies such as CVS and Walgreens as well as local independent pharmacies.

Most of your pharmacy needs can be met at the Brown Health Services pharmacy, which participates in the United network. Prescriptions can be filled at the Brown Health Services Pharmacy from outside providers as well as transferred from another pharmacy. Please call 401.863.7882 to speak directly with the pharmacy staff.

To locate other participating pharmacies, call UnitedHealthcare StudentResources at: 1-855-828-7716 or visit and click on "Student Health Insurance & Plans".

To pay only a co-payment for prescriptions they must be filled at a United participating pharmacy. Show your ID card when filling a prescription to be charged the applicable copayments for your prescription drug program. If a prescriptions needs to be filled prior to receiving your ID card, you can pay for the prescription and seek reimbursement by completing a UHC Pharmacy Reimbursement Form and submitting it with the pharmacy receipt.

For more information, please see the Supplement to the Brown University Student Health Insurance Program Summary Brochure.