Dealing with Grading Disputes: Tips

  • Wait 24 hours before discussing grades with students so that the students can read comments and reflect on the grading. 
  • Set up a time when you can give the student/matter full consideration. 
  • Tell the student that it is possible that the new grade could be lower. 
  • Consider asking the student to write out his or her side of the story, i.e., explain why the assigned grade was wrong. Review this explanation before your meet.  
  • Ask the student to read the disputed answer or section aloud.
  • Listen attentively and patiently to students concerns, so that he or she feel heard.
  • Remind the student that the grade reflects work on a particular task and is not a judgment about them. 
  • Help the student understand how to earn a higher grade in the future.

Learn more about dealing with grade disputes.