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Admitted Students Guide: Computing and Information Services

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Read answers to common technology questions from incoming graduate students. If you have a question that's not addressed here, please get in touch with the IT Service Center.


Brown University requires that all community members behave responsibly and legally in their use of the Universityʼs computing resources.

To activate an account, a student must agree to comply with the Acceptable Use Policy and the Copyright Infringement Policy. To use a computer on the network on campus, a student must agree to comply with the Network Connection Policy.

These policies, and other policies that govern specific services, can be found on the web at Students who do not comply will be held personally responsible for violations, including those associated with illegal downloads of copyrighted materials.

IT Service Center
The CIS IT Service Center offers technical support to members of the Brown community. If you have trouble with any computing services, such as getting connected to wifi, please get in touch or stop by. You can also sign out loaner laptops and multimedia equipment for courses. The IT Service Center can be reached at 401-863-HELP (4357), [email protected], or or by visiting us on the 5th floor of Page-Robinson Hall at 69 Brown Street. For hours and more information, visit our website.

Stay Informed
Please visit for information about IT services, self-help resources, and technology tips and news; CIS is also on Twitter and Facebook.

Network Access
A secure wireless network called “Brown” covers most of campus. To connect your computer, smartphone, or tablet to wifi for the first time, temporarily connect to the Brown-Guest (unsecured) network, visit, and follow the prompts. For your off-campus residence, the Brown Bookstore Technology Center offers discounted high-speed Internet access through Verizon FIOS.

Personal Computers
We recommend packing everything that came with your computer, including installation discs, cables, and warranty information. For incoming students purchasing a computer, CIS recommends Dell and Apple computers; Brown’s Computer Store offers educational discounts and warranty repairs for these two brands. See

CIS provides a wide variety of software packages for use by the Brown community, including Microsoft Office, anti-virus, and computational products. The complete listing of available software can be found at Additional software is available in computing labs.

Computing Labs
Several computing labs containing Windows and Macintosh computers are located on the Brown campus. Those in the SciLi are open 24 hours a day (except for Friday and Saturday); the remaining locations are open 12 to 16 hours a day. There is a dedicated computing lab restricted to graduate students located on the second floor of the Rockefeller Library. You can swipe your Brown ID card to enter this room. It contains two Macintosh and ten Windows computers in addition to a high-speed laser printer. For more information about computing labs, see Specialized multimedia labs offer equipment and software for a wide variety of disciplines including 3D modeling and animation, filmmaking, electronic music, and hypertext authoring. For locations and hours, see

Printing services have been consolidated under the MyPrint-Pickup service. See for more information.

A variety of technical workshops are offered by CIS, the Library and other campus groups. Support and consultation for instructional technologies is provided by the CIS Digital Learning and Design Team. A list of trainings from various departments is featured on a monthly basis. On-demand training for technical topics and more is available at LinkedIn Learning

Academic Technology Services:

Digital Learning and Design
The mission of Digital Learning and Design (DLD) is to support teaching and learning at Brown through research and promotion of new technologies and to provide consultation about effective pedagogical practices. DLD offers course management support, workshops, showcases and consultation to faculty and graduate students interested in exploring how technology may enhance their teaching and learning practices. The group collaborates on projects with faculty and graduate student instructors who want to experiment with innovative technologies or just try something new.

Course Management is where instructors to submit their syllabus for students to view in, as well as request tools and services including Canvas course sites, course blogs, in-class polling, lecture capture, and Google course groups.

Canvas, Brown’s learning management system, helps faculty and graduate students extend the classroom experience online. Instructors can quickly and easily create course sites, upload syllabi, readings and other course content, create online assignments and assessments, facilitate discussions, and provide links to other resources and media, giving students 24/7 access to course materials.

Multimedia Assignment Support
Multimedia Assignment Support facilitates the integration of media-based assignments into courses across disciplines and departments. The program provides training, technology, pedagogical consulting and development of teaching resources. Learn about the many multimedia spaces, tools and services for students and faculty on at the Multimedia Labs webpage.