The daytime Access Shuttle service is a scheduled point-to-point accessible shuttle service that runs daily:
- (Eastern Standard Time) M-F - 7am-7pm, Saturday 9am-7pm, Sunday 11am-7pm.
- (Daylight Savings Time) M-F - 7am-5pm, Saturday 9am-5pm, Sunday 11am-5pm.
Evening On-call shuttle hours listed on updated Transportation website below:
Who can ride:
Students: Any enrolled students with either a permanent or temporary medical, physical or mobility disability may request this service. It transports students and employees with permanent and temporary mobility concerns from point-to-point on campus and "nearby East Side" 0nly. Individuals will need to provide their own transportation for rides to other parts of Providence or the local region. Student please reach out to SAS with any questions about what the Access Shuttle can provide. 401-863-9588.
Students will reach out to SAS to follow up to register. Please call SAS during weekday business hours 401-863-9588 with questions or can reach out to the Dispatcher during operating hours at the number above.
Students do not need to be fully registered to utilize this support. Students can utilize shuttle rides while the registration process is underway.
To sign up for the shuttle, students must fill out an Access Shuttle Service Request Form. Supporting documentation regarding the disability will be requested in addition to this form. Student email [email protected] to request to regsiter for the Shuttle.
Students will also submit a schedule of times when rides are needed, including the pick-up and drop-off points. Once the request is approved by the Dispatcher (401-225-9572), riders will be added to the schedule within 24 hours.
Employees: Current employees with either a permanent or temporary medical, physical or mobility disability may request this service. Please reach out to HR for assistance. (1-888-599-8576). Employees needing mobility assistance from the Access Shuttle please call right away during daytime operating hours 401-225-9572 to request rides while the registration process with HR/Broadspire is underway.
Transportation Office Evening On-Call Service
Please note that the Access Shuttle is NOT the Brown University On Call service which is available as a continuation of the Access Shuttle in the evenings. The On Call service can be reached at 401-863-1778 or http://shuttle.brown.edu/. Rides via the On Call service cannot be scheduled in advance.
How does the service work?
The Access Shuttle will pick riders up and drop riders off at previously arranged locations on-campus or "nearby" to campus. The time and place for each stop is tailored to individual rider needs and determined by the requirements of the schedule. Service must be closely integrated and the service area limited so that the maximum number of students can be accommodated.
Will the Access Shuttle shuttle take me anywhere I want to go?
The purpose of the Access Shuttle is to provide on-campus mobility access. Requests for the Shuttle to transport to distant locations pulls it away from its primary purpose limiting access for individuals who need on-campus mobility. Because of these limitations the Access Shuttle can only take riders between points on campus or "nearby" to campus. Service must be closely integrated and the service area limited so that the maximum number of riders can be accommodated. Individuals will need to provide their own transportation for rides to other parts of Providence or the local region such as by bus, taxi, or ridesharing service.
How do I make a change to the schedule?
If the change is permanent, or need to make multiple changes that can affect an entire day, contact the Shuttle Dispatcher at 401-225-9572 or via email ([email protected]). Please try to give at least 24 hours notice.
What about last minute changes?
If a last-minute change is needed regarding a specific pick-up on the same day, call or text the Shuttle Dispatcher directly at the number provided once elgible to ride. They are equipped with a cell phone and can work with riders to make the necessary change.
What if I miss my ride?
Call or text the shuttle dispatcher to can arrange another pick-up.
What about inclement weather?
Call the safeRIDE infromation line at 401-863-2322 to find out if the safeRIDE onCall shuttle is running. During business hours students may contact the SAS office at 401- 863-9588.
What are your responsibilities as a rider?
- Being on time to the pick-up points or notifying the driver if running late.
- Updating the Shuttle Dispatcher regarding changes in the schedule with at least 24 hours notice.
- Notifying SAS and the Dispatcher about any changes in status and the shuttle is no longer needed.