Supported Operating Systems for Windows

Article ID: 
1155

CIS provides support for the versions of Microsoft Windows described here.  If you have a Brown-owned computer, consult with your IT Support Professional before upgrading your Windows Operating System.

Windows 10

Windows 10 is compatible with most CIS services and can be used by most members of the Brown community without issue. Due to some incompatibilities, CIS considers Windows 10 to have limited support. The IT Service Center will provide limited assistance with software and services running on Windows 10.

Those choosing to install Windows 10 should perform a fresh install rather than an upgrade. If you are already using Windows 10, we recommend you apply current Windows updates as they become available from Microsoft.

For a complete list of software and services that have been tested on Windows 10, refer to the "Windows 10 - What Works?" page.

Windows 8.1

CIS will strive to develop in-depth knowledge about Windows 8.1 and pursue solutions to problems with using Windows 8.1 at Brown. Additionally, CIS will provide training based on need, through courses, online tutorials, or cooperative arrangements with departments. Support includes information on how to connect your Windows 8.1 workstation to the Brown Network and technical assistance with supported applications running under Windows 8.1.

Departmental users should consult their IT Support Professional prior to installing Windows 8.1 or if you have plans for a multi-user Windows 8.1 computer. CIS strongly recommends Windows 8.1 Enterprise version.

For information about software that has been tested on Windows 8.1, please visit "Windows 8.1 - What Works?"

Windows 7

CIS will strive to develop in-depth knowledge about Windows 7 and pursue solutions to problems with using Windows 7 at Brown. Additionally, CIS will provide training based on need, through courses, online tutorials, or cooperative arrangements with departments. Support includes information on how to connect your Windows 7 workstation to the Brown Network and technical assistance with supported applications running under Windows 7.

Departmental users should consult their IT Support Professional prior to installing Windows 7 or if you have plans for a multi-user Windows 7 computer. Windows 7 Enterprise is the preferred version of the operating system on OEM computers; you should use Windows 7 Business if Enterprise is not available.

Windows XP

Windows XP is no longer supported by Microsoft and most other software vendors. Brown's IT Service Center will attempt to support Windows XP, but is limited due to software no longer being updated.

If your hardware supports Windows 7 or later, CIS strongly suggests you move to a more advanced operating system due to security concerns with the XP operating system.

Microsoft ended Windows XP support on April 8, 2014.

Best Effort Support of Windows features:

  • Support of Operating systems in languages other than English is limited.

CIS cannot assist with Windows File and Print Sharing configuration or operation.

This article is:

Note: All visitors can mark pages Helpful or Incorrect. If you log in with a Brown username and password, you will also have the ability to save articles as Favorites and send us detailed feedback.