In the Narrative section of a Coeus Proposal (PD record), if you encounter an unknown error when uploading to the Narrative :

unknownerror_coeus_Narrativescreen.png

This most often occurs when the size of the file is too large to upload to Coeus.  (This often occurs with final, large proposal files downloaded from Grants.gov Workspace, NSF Research.gov, NIH ASSIST, etc.)

You have two options to bypass this error:

1. Reduce the file size by attempting to flatten the file using 'Print to PDF' feature. See detailed instructions in this previous article.

or

2. Reduce the file size by splitting the large file into parts and uploading separate, smaller sized documents to the Narrative. 

 

Return to - ERAF Recent News