The Division of Biology & Medicine is supported by a team of three information technology support professionals as a part of the University's Computing & Information Services (CIS) department. The Division BioMed IT Support Consultants work closely with other groups in CIS to provide coordinated access to computing resources.
- Desktop and network support: We install, configure and troubleshoot Windows and Apple computers and mobile devices as well as HP and RICOH printers.
- Computer equipment and software procurement: We can assess your technical requirements and recommend suitable equipment and/or software. We will then handle the entire purchase process, including coordinating with Biomed Research Administration on procedures for grant-funded purchases. Computer Services also manages the Equipment Replacement Program which provides Division-funded computers for eligible faculty and staff. Please note, due to current cirecumstances the Equipment Replacement Program is paused.
- Administrative file storage: We manage server-based storage for inviduals and groups. It is available for storing administrative, academic, and research material. All files are replicated offsite for business continuity purposes. We also manage the Division's FileMaker databases.
The best way to reach IT support staff is to contact [email protected]. This email is monitored by the entire BIOMED IT support team and will usually bring the fastest results.
Geoffrey Moran, BioMed IT Support Consultant
Laurie DiLibero, BioMed IT Support Consultant
Michael Brown, BioMed IT Support Consultant
Kate Monteiro, Lead IT Support Consultant, provides leadership of the BioMed IT Support Consultant team. If you have any concerns or questions about IT support in the Division, please do not hesitate to contact Kate Monteiro.
Geoffrey Greene, Director of Information Technology for Division of Biology and Medicine, Computing & Information Services.
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