RIPTA UPass

With a Brown ID, Ride RIPTA Buses or Trolleys for Free!

 Current faculty, staff, and students are able to ride any RIPTA bus or trolley anytime, anywhere in the state at no charge. Brown’s investment in the UPASS program is the latest effort in one of many transportation initiatives benefiting its employees, students, and the broader community.

Individuals with a Brown Visitor ID are not eligible for the RIPTA UPASS program.

How it Works

Swipe your Brown ID through RIPTA's new fareboxes and take a seat – it's that easy! Rides will be electronically counted and RIPTA will bill the University monthly. The University will review monthly statistics to ensure that only current, valid IDs are in use. IDs that are cancelled, lost, stolen, or obsolete will be reported to RIPTA and will not work with the new fareboxes.

IDs are for use on RIPTA only by the person pictured on the ID. Sharing your ID for RIPTA use is strictly prohibited and may result in your card being confiscated by the RIPTA driver.

RIPTA Contact Information

 The RIPTA information number is 401-781-9400. Additional RIPTA information can be found on the RIPTA website or by contacting RIPTA's Commuter Resource RI “Commute Advisors” at 1-888-887-4782.

Ask Your Auto Insurer!

 Some auto insurance companies provide lower rates based on annual mileage or type of use - commuting via RIPTA might save you money on your auto insurance. Check with your insurance carrier to see if you qualify.

New Information

 

DTC Contruction Update: March 18, 2019


Over the past few weeks, construction activity along the DTC corridor included the installation of foundations for new traffic signal poles. There are a few remaining intersections where these foundations need to be installed. Lastweek we initiated utility and sidewalk work at the northbound Ship Street stop(on Dyer Street by the future Waterfront Park).  Similar work will occur on the southbound side of Dyer during the week of March 18th. As weather improves, you'll see more of this work at locations along the corridor where future DTC shelters will be installed.  To read more about the project, or ask a specific question, please visit: www.RIPTA-DTC.com/get_involved/ and you will receive a direct response. 

RIPTA Launches Online Customer Satisfaction Survey - Available March 18th until April 14th, 2019

 

The Rhode Island Public Transit Authority (RIPTA) wants to know how satisfied their customers are with their bus service. They are inviting their customers to take their seventh annual online Customer Satisfaction Survey, available on the RIPTA website from today, Monday, March 18, through Sunday, April 14, 2019. Each participant will be automatically entered to win a RIPTA prize pack which includes a 10 Ride Pass.
Customers should visit RIPTA’s website www.ripta.com and click on the Survey Link or they can find the survey directly at www.surveymonkey.co.uk/r/RIPTAABBG.
For the Spanish version, www.surveymonkey.co.uk/r/RIPTA-Esp.
If you have trouble clicking on the links just paste the desired address into your web browser. Surveys like these are important because they help RIPTA better understand its customers’ opinions of existing service and prioritize areas that need improvement.
RIPTA is proud to be one of 16 transit agencies to participate in this nationwide transit customer survey through the American Bus Benchmarking Group (ABBG). The ABBG is a consortium representing mid-sized transit agencies that are seeking to improve their operations by working collaboratively and measuring each other against uniform performance definitions and measures.
The combined result of the surveys from each participating transit agency will help establish best practices in public transit. For more information about the ABBG and its members, please visit http://americanbusbenchmarking.org.


COMING SOON: A WAVE OF TECHNOLOGY

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Starting this month, passengers are going to start seeing teal, rectangular boxes mounted near the dashboards of our buses, and may wonder, “What’s that?”

The “boxes,” which have a screen that promises “Coming Soon,” are new card readers - called validators – that are going to make boarding the bus easier and faster for our customers. These validators will be able to read smart cards, scan digital codes on phone screens, and more. This new technology will allow us to offer passengers a variety of fare products that they can just “tap and go” with when they board the bus. Our current fare boxes will still be in place for cash and existing fare products.

It’s all part of our ongoing work to upgrade our fare collection system. Last year RIPTA announced that the contract for the project hand been awarded to INIT, Innovations In Transportation, Inc. of Virginia. The project will gave passengers new ways to pay for bus fares, including online accounts, reusable smart cards, mobile apps and the option of purchasing reloadable fare cards at hundreds of retail locations throughout the state.

There’s more work to be done, so stay tuned!


A GLIMPSE OF THE FUTURE!

Roady Shuttle

We were at Quonset Business Park recently for the launch of the road-testing phase of the state’s first autonomous vehicles. The project, headed by the Rhode Island Department of Transportation (RIDOT), will bring 12-passenger, electric, autonomous vehicles to the Olneyville section of Providence this spring. The “Little Roady” shuttles will travel on low-speed roads along a five-mile route along the Woonasquatucket River corridor. Working with RIDOT, we will get a first-hand look at this new and still-evolving technology, while also exploring how small autonomous vehicles might augment public transportation in the future.


INTERESTED IN PAYING ONLY $2.50 PER DAY FOR PARKING DOWNTOWN?

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Consider HOV parking at Providence Place Mall! What is HOV? It’s an acronym for High Occupancy Vehicle(s). HOV generally describes any vehicle carrying two or more persons on a single journey such as carpools and vanpools.

Carpools and vanpools registered in RIPTA’s Commuter Resource RI (CCRI) HOV Parking Program are eligible for a discounted parking rate at Providence Place Mall.

Receive free assistance in forming a carpool or vanpool convenient to your home and office! It just takes as few as two to be a carpool. We’ll even help you find pool-mates!

Call 401-784-9575 today or email [email protected].

CRRI is the official registry for the HOV carpooling spaces at Providence Place. The HOV Parking Program, which launched in 2002, is available to registered carpoolers Monday through Friday 6am to 6pm.

SERVICE ALERTS

ST. PATRICK’S DAY PARADE - PAWTUCKET

RIPTA will detour Routes 1, 71, 72, 75, 76, 78, and the R-Line on Saturday, March 2, 2019 from 9:00am to 2:00pm to accommodate the St. Patrick’s Day Parade. Roosevelt Avenue will be closed during this time.
Click here for details.

ST. PATRICK’S DAY PARADE - PROVIDENCE

RIPTA will detour Routes 50, 56 and 57 in Providence on Saturday, March 9, 2019 to accommodate the St. Patrick’s Day Parade.
Click here for details.

ST. PATRICK’S DAY PARADE - NEWPORT

RIPTA will detour Routes 60, 63 and 67 in Newport on Saturday, March 16, 2019 to accommodate the St. Patrick’s Day Parade.
Click here for details.

ST. PATRICK’S DAY PARADE –WEST WARWICK 

RIPTA will detour Route 13 on Sunday, March 17, 2019 from 11:30am to 4:00pm to accommodate the St. Patrick’s Day Parade.
Click here for details.