CAPS Update 4/8/21: CAPS is here to support you as the semester winds down. Please fill out the appointment request for or email [email protected] to schedule an appointment and we will work to get you in on the next day. Please include all of your availability for that day and if you have a therapist preference. If your preferred therapist is not available during your free time, we will offer you a time with someone else.
Brown Pharmacy Update 4/8/21: As you are aware, the University learned recently of a security incident that impacted the availability of certain systems including the Brown pharmacy. The Brown pharmacy is not yet fully operational. As such you may acquire refills through an alternative pharmacy. To fill a prescription, your prescribing clinician will need to know your preferred alternative pharmacy, your date of birth, the medication, dosage and instructions, and your phone number in case they have any questions. The receiving pharmacy will also need to know your insurance information which you can share at the drop off window if you have not been there before. We are working diligently to remedy the situation and look forward to being up and running soon. We appreciate your patience.
The CAPS Team
Counseling & Psychological Services (CAPS) takes a goal-focused and collaborative approach to mental health services to assist students in improving their lives. Our diverse staff offers a range of psychological treatment and prevention services in an inclusive, compassionate,affirming and socially just environment. CAPS provides a range of mental health services to the Brown community, including individual psychological treatment, mental health support, medication management, trainings and consultation for faculty and staff, crisis stabilization, after hours assessment and urgent care, outreach programming, and groups. CAPS is also available 24/7 to all students, regardless of location, through CAPS On Demand at 401-863-3476. If you have any questions that are not answered on this page, please contact us so we can help (options below).
Please see our About Us page for information on our commitment to anti-racism.
COVID-19 UPDATE & FAQ
2/26/21 Update 214: We are fully committed to serving our community in the ways available to us. Due to newly-implemented regulations, CAPS therapists located in Rhode Island are unable to provide telehealth services to students outside of Rhode Island. We are looking at additional ways we can support students who are studying remotely for the rest of the year and will update the community as that information becomes available. We aim to care for you as possible in the meantime, and look forward to seeing you back on campus.
Available to students anywhere in the U.S.: All students can access care through CAPS on Demand, available 24/7, by calling 401-863-3476 and following the prompts. We encourage students to contact us with concerns both during the business day and after hours, and can also be reached by email at [email protected].
Students studying internationally: Students may also get help accessing international “local” care through International SOS, even if they are studying in their home country. The first step is to register your “trip” with International SOS and then contact them to request a counselor near where you are.
Available to students in the Providence area: Our current hours at CAPS are Monday-Friday from 8:30 AM-5:00 PM. There is additional availability for graduate and medical students on Saturdays as well. In addition to business hours, all students can reach CAPS on Demand 24/7 by calling 401-863-3476 and following the prompts. Although our physical office space is currently closed, we are offering services remotely, and we encourage students to contact us with concerns. We can also be reached by email at [email protected].
Meeting details: All scheduled meetings are taking place remotely (for both mental health and psychiatry). We are offering meetings using Zoom, and we can explore other communication options you may prefer, like the phone.
Scheduling a session: You are able to access care in many ways. If you are located outside of RI you can contact CAPS On-Demand to speak to a licensed therapist for support. If you are located in RI, you can schedule a counseling session for the next business day two ways. You can use our new Appointment Request Form, or you can email us at [email protected]. If you're emailing about scheduling, it can speed things up if you also send times between 9:00-4:00 with your request, and if you've been in before, send the name of the provider you saw if you would like to see them again.
Changes to an existing appointment: If you already have a session booked and need to make a change, please email us at [email protected] and we can help you make the changes.
If you have an active prescription with us: For all inquiries about medication (refills, adjustments, etc), please email us so we can get you to the right person [email protected].
Urgent needs: Students are welcome to reach out after hours and we continue to provide services for urgent situations. We continue to provide services for urgent situations. In those cases, please access one of the urgent help options immediately, including our number at 401-863-3476. If you call, follow the prompts to be connected to someone who can help. This is available 24/7, every day of the year, and you can access it from anywhere.
Finding Care Off Campus: If you interested in finding a mental health provider geographically near you, or in Providence but outside the university, start with our page on Finding Care Off Campus. If you need more assistance, email us and someone on our team can help sort things out with you.
Accessing Workshops: All students are invited to join our workshops, outreach, and community building events. We also encourage you to engage in our weekly groups.
For all other inquiries: Contact us via email [email protected] and someone will be in touch to help during our business hours.
Check back here for any updates, and be in touch with any questions or concerns related to your mental health needs. Take good care of yourself and each other.
In paying the Student Health Fee, you are eligible for services at CAPS. There are no additional charges for services at CAPS, and we do not bill your insurance for any reason. Please read through the rest of this site to learn more about what we offer and our scope of practice. Any student unsure of their eligibility should check and see if they paid the Student Health Fee for the current semester.
A Different Kind of Counseling Center
Our center operates differently than a lot of other college counseling centers. For [email protected], we really strive to provide help as fast as possible and on-demand. Given that, we offer a substantial number of meetings you can book the next day, so we can help when you need us the most. Our average wait for a first meeting during the COVID-19 transition is 1 day. We spend even your first meeting working to support you with the immediate situation you are struggling with, and your provider will collaborate with you on a follow-up plan that matches your needs. We do that in a culturally informed, trauma informed, and social justice framework.
Questions / Ideas / Concerns
If you have any general questions about CAPS, ideas for things we should try out for CAPS Labs, ways to improve our services, or concerns you want addressed, please email us at [email protected], and we will respond promptly. If you'd prefer to submit this anonymously, you can do so on this form. Thank you for your time and thoughfulness.