Departments and offices that work with an external vendor for marketing services must select from the pool of approved vendors that have Master Services Agreements with the University. Brown’s review process for identifying vendors ensures that vendors have the skills and training to complete projects that require an increasingly complex understanding of technology and laws governing privacy, copyright and accessibility. Particularly in line with federal requirements for accessibility, Brown and other institutions have committed to the Department of Education’s Office of Civil Rights to putting policies in place that help guarantee that vendors selected for marketing and communications projects possess the training and expertise to complete projects in compliance with regulations. Offices and departments also are assured of having vendors that have been provided with training in the University’s messaging strategy, visual identity and image use policies. This can save time for offices that typically are asked to meet vendor requests for various levels of “client discovery” or orientation.