Coeus will not accept documents over a certain size. If your Narrative or other document will not upload, we strongly suggest printing it to PDF to shrink its size. If this is still too big, you may need to do this twice. 

Following are the steps to print to PDF: 

1. Select a file in any application that prints and open it. 

2. Choose File > Print.

3. Choose Adobe PDF from the list of printers in the printer dialog box. 

4. Click Print. 

5. Click OK and enter a new file name for your PDF. 

6. Save to your desired location.

Please contact us if the issue persists.

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