Beginning on May 15, 2023, if you encounter a technical issue when using the Huron e-Submission System for IRB, please submit a Huron Support ticket using the following steps:
3. Be sure to click Submit (Step 9) when done.
If you need a role in the *new* Huron e-Submission System to work on IRB protocols, and are either:
You will need to submit an IT ticket to request the proper IRB role in the Huron e-Submission System. (If you are not a new member [as of 5/15/23], you are already set up in the system and there is no action to take. You do not need to submit a ticket.)
Anouncement to Department Managers and Research Administrators:
We have had a recent uptick in tickets for Workday roles that are arriving with the incorrect category type. To assist the community with which 'Workday Category' should be chosen from the ticket dropdown list, please see below:
If you are choosing 'Workday- Grant Roles' in your Workday ticket, there are only four roles that this ticket category covers:
Troubleshooting
After installation on a Mac, you may need to set permissions for OpenWebStart to access your file system. On newer Macs, some functions, such as upload of files, may require this for full functionality.
If you encounter this problem, go to:
System Preferences -> Privacy & Security, then choose Full Disk Access, and change the slider to allow "Full Disk Access" for OpenWebStart. If you need further assistance, please contact your department's IT personnel directly to further assist with your Mac.
There is now a more concise Workday Category when requesting a Workday Grant Role for either a Grant Manager or Grant Financial Analyst role.
The new Workday Category for these two grant roles only (choose only one role per user) can be selected here:
System access roles allow users to edit/submit protocols and subsequent submissions in InfoEd. Users may continue to still receive email notifications for protocols that they no longer manage. This most commonly occurs if the user was set up as a delegate for a Principal Investigator (PI).
In the Narrative section of a Coeus Proposal (PD record), if you encounter an unknown error when uploading to the Narrative :
This most often occurs when the size of the file is too large to upload to Coeus. (This often occurs with final, large proposal files downloaded from Grants.gov Workspace, NSF Research.gov, NIH ASSIST, etc.)
You have two options to bypass this error:
Coeus users who are on a Mac computer may get an error message when attempting to open or install an application, such as Coeus, that was not downloaded from the App store.
The first time you download the Coeus application on a Mac, the application may be blocked and a warning message appears ‘coeus.jnlp cannot be opened because it is from an unidentified developer’.
As a best practice, when a Proposal Development (PD) record is either created from scratch or copied, one of the Aggregators on that record should check all the other Aggregators assigned to that record. (Any Aggregator has full ability to manage who has an edit or view role on a PD record.)
8.11.2022 Anouncement to Department Managers and Research Administrators:
We have had a recent uptick in tickets for Workday roles that are arriving with the incorrect category type. To assist the community with which 'Workday Category' should be chosen from the ticket dropdown list, please see below:
If you are choosing 'Workday- Grant Roles' in your Workday ticket, there are only four roles that this ticket category covers:
