Help A Student in Distress 

UPDATE SUMMER 2020: Based on the continued impact of COVID-19, Brown University staff are working remotely through the summer. More information about university operations, resources, and response to COVID-19 can be found here. We recognize that members of our community, both in Providence and across the world, continue to need support. While COVID-19 continues to shape our daily lives, our community, especially our Black/African American community members in the US, are being further impacted by recent acts of racism and violence, the most recent in a legacy of structural racism. We recognize the tremendous impact on this community and are committed to self-education, support and advocacy for our community members and the wider Black/African American community. More information about the broader university response and resources can be found here

The Student Support Services team remains committed to helping students through these difficult and vulnerable times.  We are responding to phone calls and emails and Student Support Deans are available to meet virtually with students. Please call 401-863-3145 or email [email protected] for assistance.

The Student Support Services staff is available to assist students with a wide-range of issues and concerns that might arise during their time at Brown. The Student Support Services Deans provide 24-hour crisis services for undergraduate, graduate, and medical students with personal or family emergencies, and are available by appointment to consult with individual students about their personal questions/concerns, thus allowing students to succeed and thrive in their academic pursuits.  

We seek to understand the unique experiences of each student, keeping in mind the context of their identities. A student’s race, ethnicity, sexual orientation, gender identity, socioeconomic background, religious or spiritual identity, sex, ability or disability, country of origin, documentation status, first generation college student status, and other aspects of identity may all impact how they navigate academic challenges, process moments of tension within the community, consideration of workload reduction or a leave of absence, or any other issue with which we might be supporting them.

While much of our work is with individual students, we also engage in education and outreach to students, staff, & faculty on topics related to helping students in distress. In doing so, we seek to educate others in the community on the ways in which a student may experience various challenges and crises and how best to support them.

We seek to provide compassionate support which encourages student agency and see our work as constantly evolving in relationship with the students whom we serve. We seek to educate ourselves and welcome feedback at any time in relation to our work.*


*A feedback form is available under the About section of our website. Students may also email [email protected] or contact any of our staff with questions or suggestions.