Student Support Services engages in ongoing work to respond to student feedback, to educate ourselves, and to improve the systems in place for students who are struggling. Below are some of the current initiatives and work in which we are engaged. 

Departmental Diversity & Inclusion Action Plan (DIAP)
As part of the larger university efforts, Student Support Services has created a departmental DIAP, which includes an assessment of our strengths and areas for growth around issues of diversity and inclusion, as well as action steps for continues improvements. We view this as a living document which will be updated as we continue our work.  

2016-2017 Annual Report
Our annual report which outlines accomplishments and challenges during academic year 2016-2017. 

External Review Report
In the summer of 2017, following a self-study completed in academic year 16-17, Student Support Services hosted external reviewers to review departmental structure, practice and protocol.