Student Support Services engages in ongoing work to respond to student feedback, to educate ourselves, and to improve the systems in place for students who are struggling. Below are some of the current initiatives and work in which we are engaged. 

Departmental Diversity & Inclusion Action Plan (DIAP)
As part of the larger university efforts, Student Support Services  created a departmental DIAP in Fall 2016, which included an assessment of our strengths and areas for growth around issues of diversity and inclusion, as well as action steps for continued improvements. We view this as a living document which will be updated as we continue our work.  Updates specifically on these action items can be found in our Annual Reports below. In addition, in Summer 2018, we created an addendum to our DIAP to add additional action items building on the initial plan. That document can be found here

2016-2017 Annual Report
Our annual report which outlines accomplishments and challenges during academic year 2016-2017. 

External Review Report
In the summer of 2017, following a self-study completed in academic year 16-17, Student Support Services hosted external reviewers to review departmental structure, practice and protocol. 

2017-2018 Annual Report
Our annual report which outlines accomplishments and challenges during academic year 2017-2018. 

Get to Know Student Support Services Brochure
As part of our outreach efforts and to highlight the many recent changes in our department, this brochure was created. 

2018-2019 Annual Report
Our annual report which outlines accomplishments and challenges during academic year 2018-2019.