The Office of Facilities Systems & Services is made up of the Planon Team and the Facilities Information Services Team. Our mission is to support the administrative and academic initiatives of the university, ensuring that all systems and services are best in class, properly maintained and secure. Our team is responsible for the availability and integrity of core Facilities Management data. 


The Planon team works to implement, improve and maintain the campus Integrated Workplace Management System - Planon

  • For Planon support involving change requests, reports, questions, or to report an issue please contact the Planon Support Team


The FIS team works with departments within FM to maintain floor plans, maps and building documentation to ensure readily available access to this information through our document management system. This team works with faculty, staff and students to provide information for campus projects and initiatives. 

  • UTILITY MARKING -  The FIS team can provide a campus utility map of the area to be excavated. Please submit requests for utility marking 14 days in advance is possible. This excludes Saturday, Sunday, and legal holidays or if otherwise agreed upon by the person or company performing the work and Brown University. Upon receiving a copy of the utility map it is the responsibility of the contractor to do the actual marking out of the utilities. The approximate location* of the underground utilizes shall be marked with stakes, flags, paint, or other physical means.

  • CAD Files - Facility floor plans and campus mapping files (Buildings, Roads, Infrastructure, etc…) are available upon request. These files will only be distributed to either those affiliated with or, those performing official business with Brown University. Students requesting CAD files in support of academic projects must have their professors provide a written request via email to the CAD Office. Request CAD Files

  • Custom Map / Content Creation - Brown University Staff and Faculty may request custom maps or floor plan output in support of the Plan for Academic Enrichment (PAE). These maps and plans may be used for presentations, analysis, or for general purposes. Custom requests will be ordered on a First-In, First-Out (FIFO) method Request Custom Content

Utility Mark-Out procedures can be found at Marking Utilities/Brown Dig Safe


The Systems & Services Team maintains a relationship with the Office of Information Technology to support its applications, servers, hardware and other general IT support. We work closely with OIT to ensure new technology initiatives are aligned with the Brown University IT Strategic Plan.